Website and Digital Asset Compliance
Closed State & local contract opportunity
- Solicitation number
- 2025-RFP-00532
- State
- California
- Responses due
Opportunity facts
- Jurisdiction
- NIGP codes
- 20732 Computer Instructional Aids And Training Devices
- 395 Forms, Continuous: Computer Paper, Form Labels, Snap-Out Forms, And Folders For Forms
- 726 Radio Communication Equipment And Antennas, Including Parts And Accessories
- 730 Radio Communication And Telecommunication Testing, Measuring, And Analyzing Equipment, Accessories And Supplies
- 838 Telecommunications And Cellular Equipment, Accessories And Supplies
- 839 Telephone Equipment, Accessories And Supplies
- 840 Television Equipment And Accessories
- 915 Communications And Media Related Services
- 920 Data Processing, Computer, Programming, And Software Services
- 92002 Access Services, Data
Show all 35
- 92015 Assessment And Profiling Services Of Software
- 92017 Electronic Forms Services
- 92018 Computer Aided Design Services
- 92022 Data Preparation And Processing Services (Including Bates Coding)
- 92024 Data Conversion Services
- 92044 Risk Management For Software Development
- 92066 System/Network/Database Administration Services
- 95222 Community Service Campaigns (Anti-Litter Programs, Bicycle Share Programs Etc.)
- 95231 Discrimination Investigation
- 95240 Elderly Assistance Services
- 95258 Human Resources Development Services
- 95272 Reading Services For The Blind
- 95277 Research And Evaluation, Human Services (Including Productivity Audits)
- 95294 Transportation Services For The Elderly, Handicapped, Incapacitated, Prisoners, Juries, Students. Etc.
- 95337 Disability
- 95356 Liability, General
- 95360 Liability, Public Official/Government
- 95387 Title
- 95805 Asset Management Services
- 95861 Insurance And Risk Management Services
- 95874 Personnel Management Services
- 95882 Records Management Services (Including Document Management Services Which Also Includes Technology Integration)
- 95884 Social Media Management Services
- 95889 Telecommunications Management Services
- 992 Testing And Calibration Services
- Point of contact
-
- Brae Hunter bhunter@smcgov.org (650) 647-9930
Opportunity details come from procurement.opengov.com. Updated .
About this opportunity
San Mateo County is seeking a qualified vendor to achieve full Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) 2.1 Level AA compliance across its public-facing digital assets through a comprehensive procurement process. The Request for Proposals (RFP) was released on June 2, 2025, with a mandatory pre-proposal meeting held on June 12, 2025, and proposals due by July 8, 2025. The project scope involves auditing approximately 50+ websites comprising 18,000+ webpages, 26,000+ publicly available PDFs, and mobile applications, with required deliverables including manual testing with screen readers, document remediation, website and app modifications, user testing, and training. The evaluation criteria total 100 points, distributed across firm qualifications (20 points), team qualifications (15 points), project approach (20 points), proposed schedule (15 points), innovations (10 points), and pricing (20 points). The anticipated contract award date is July 21, 2025, with an initial two-year contract term and potential two-year extension option.
The RFP includes specific preference points for local businesses, offering 5% additional points for local businesses or non-profits, with potential additional 3-5% for small or micro businesses. While no specific incumbent vendor is mentioned, the contract allows for both over $200K and under $200K contract templates, indicating flexibility in vendor selection. The county requires comprehensive insurance coverage, including comprehensive general liability, motor vehicle liability, and professional liability, each with a minimum of $1,000,000 in coverage. Although a specific budget range is not explicitly stated, the procurement suggests a significant investment in digital accessibility improvements. The contract includes provisions for intellectual property rights, with the County retaining ownership of all work products, and requires strict compliance with local ordinances, non-discrimination requirements, and accessibility standards.
Opportunity text
The County is seeking a qualified vendor to help achieve full Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) 2.1 Level AA compliance across our public-facing digital assets, including websites, mobile apps, and eligible documents, to ensure accessibility for all residents, including those with disabilities. The project involves conducting comprehensive audits, remediating accessibility barriers, and establishing sustainable processes for ongoing compliance. This initiative is critical to promoting user friendly digital spaces while meeting federal accessibility requirements.
Files
| File | Type | Posted |
|---|---|---|
| Website_and_Digital_Asset_Compliance_(Addendum_#3_Revision).pdf | ||
| Website_and_Digital_Asset_Compliance_(Addendum_#3_Revision).pdf | ||
| Standard_Contract_Template_-_Over_$200K_DRAFT.docx | DOCX document | |
| Standard_Contract_Template_-_Under_$200K_DRAFT.docx | DOCX document | |
| Standard_Contract_Template_-_Over_$200K_DRAFT.docx | DOCX document | |
| Standard_Contract_Template_-_Under_$200K_DRAFT.docx | DOCX document |
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