Wall certificates/ wallet cards

The State of Colorado, through the Department of Regulatory Agencies (DORA), Division of Professions and Occupations, issued a Documented Quote (DQ) solicitation (DQ SJAA 2019-532) for a single vendor to provide printing and delivery services for durable license wallet cards and wall certificates. The procurement covers wallet cards in standard credit card size (15-30 millimeters weight) and wall certificates measuring 11" x 14" printed on high-quality paper with affixed gold Colorado state seals for more than 50 professions encompassing over 150 license types. Historically, the State issues between 1,354 to 2,747 wall certificates annually and 1,654 to 2,459 wallet cards annually, though no minimum or maximum volumes are guaranteed. Bidders must demonstrate a minimum of three years' experience providing wallet cards and/or wall certificates for state regulatory agency licensees and provide three references. Processing requirements mandate wallet card fulfillment within five business days and wall certificate fulfillment within ten business days, with vendors required to verify licensure status through the State's online system and accept multiple payment methods including credit cards, debit cards, money orders, eChecks, and cashier's checks. The written inquiry submission deadline was March 4, 2019, with bid responses due March 15, 2019, at 3:00 p.m. MST. The anticipated contract term commenced July 1, 2019, and expired June 30, 2020, with options for up to five years total duration, with cost being the primary evaluation factor and award made to the low responsive and responsible bidder.

The solicitation includes a Service-Disabled Veteran Owned Small Business (SDVOSB) preference of 5 percent and a resident bidder preference for tie bids. All costs for setup, products, envelopes, postage, and printing are borne entirely by the Successful Bidder with no cost to the State, as all revenue is derived from fees charged directly to customers requesting the items. Current pricing at the time of solicitation was $12 for wallet cards and $32 for wall certificates, though the vendor may set fees as stated in their proposal; no minimum or maximum order volumes are guaranteed. The contract incorporates Colorado's standard Personal Services Contract template with comprehensive insurance requirements including workers' compensation, general liability ($1,000,000 per occurrence), automobile liability ($1,000,000 combined single limit), protected information liability ($1,000,000 per occurrence/$2,000,000 aggregate), professional liability ($1,000,000 per occurrence), and crime insurance ($1,000,000 per occurrence). Contractors must comply with employment verification requirements through either the federal E-Verify program or the Colorado Department of Labor and Employment Program, submit a Notice of Participation form, and provide Contractor Affirmations within 20 days of hiring any new employees assigned to perform work under the contract. No incumbent vendor information was specified in the solicitation documents.