VOIP Phone System

Harrison Community Schools, located in Clinton County, Michigan, is seeking proposals for a comprehensive Voice over IP (VoIP) Phone System through a Request for Proposal (RFP) issued on February 14, 2018, with responses due by 2:00 PM on February 28, 2018. The procurement involves implementing a MiTel Connect Onsite VoIP system that will integrate with an existing ShoreTel 14.2 consortium server, requiring 95 total IP phones (50 for high school, 45 for middle school), voice servers, PRI gateway/analog station ports, and voicemail-to-email functionality. Technical support for this project is being provided by Clare-Gladwin RESD, with a project implementation timeline spanning from July to September 2018 and a system cutover scheduled for August 30, 2018. Vendors must include 5 years of service and maintenance in their base bid and provide estimated costs for years 6 and 7. Evaluation criteria will encompass compatibility with district technology plans, total cost of ownership over 7 years, vendor experience, and demonstrated capabilities. Required vendor qualifications include being USF-approved with a current SPIN number and providing references from four educational institutions with VoIP experience.

The RFP does not explicitly mention specific set-aside designations or restrictions for disadvantaged enterprises. The project involves replacing an existing InterTel PBX system while maintaining partial compatibility with remaining InterTel components for two years. The district reserves the right to reject the lowest bid in favor of the solution providing the highest value at a reasonable price. While specific budget ranges are not detailed in the provided documentation, the scope suggests a significant investment in telecommunications infrastructure, including 95 IP phones, voice servers, and associated networking components. The existing technology infrastructure includes a ShoreTel 14.2 consortium server and an InterTel PBX system, indicating that the new VoIP solution must demonstrate robust integration capabilities. Vendors will need to provide a comprehensive solution that not only meets the current technological requirements but also offers scalability and long-term support for Harrison Community Schools' communication needs.