VoIP Phone System (revised)

Closed State & local contract opportunity Posted

Solicitation number
RFP-WAS-190000000509-1
State
Michigan
Responses due

Opportunity facts

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About this opportunity

The Whiteford Agricultural School District is seeking proposals for a comprehensive Voice over Internet Protocol (VoIP) Phone System to replace its current analog phone infrastructure across 83 locations. This procurement aims to implement a new telecommunications system with specific technical requirements, including e911 compatibility, 30 minutes of UPS uptime for switches, and a full cloud-based faxing solution. The district is open to both locally hosted and fully cloud-based solutions, with desired features including number portability, 4-digit extension dialing, unlimited local and domestic long-distance calling, voicemail, and an auto-attendant system. Vendors must attend a mandatory walkthrough on January 16th, 2019, at 10 AM EST, with proposals due by 12:00 PM on January 25th, 2019. The contract will be awarded on February 11th, 2019, with potential installation scheduled during the Spring break period of April 1st-5th, 2019. Bidders are required to submit three references from existing school system installations and must comply with school safety initiative legislation. Optional features of interest include mobility/soft phone, voicemail-to-email, and virtual fax capabilities.

The procurement appears to have no specific set-aside designations or restrictions on vendor participation, though vendors must meet several compliance requirements. Bidders must provide disclosure regarding familial relationships and Iran economic sanctions, and demonstrate expertise in school district telecommunications implementations. The RFP requires vendors to offer a five-year contract with warranties for hardware and software updates. While a specific budget range is not explicitly stated, the comprehensive nature of the project covering 83 locations suggests a significant investment in telecommunications infrastructure. The district is tax-exempt, which may provide some financial advantages for potential vendors. The procurement allows for flexibility in solution design, accepting both on-premises and cloud-based VoIP systems. Vendors will need to demonstrate technical capabilities, provide comprehensive support, and show proven experience in similar educational technology deployments.

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RFP - VoIP Phone System revised.pdf PDF

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