Vendor Managed Service Awards

The Missouri Department of Transportation (MoDOT) and the Missouri Highways and Transportation Commission (MHTC) are seeking a qualified vendor to provide a Vendor Managed Service Awards Program for its approximately 5,000 full-time employees. The Request for Proposal (RFP605CO21001832) requires the successful offeror to develop and manage a comprehensive service awards program that recognizes employees reaching service milestones from 10 to 50 years in five-year increments. Key deliverables include creating an online catalog with a minimum of ten product options per service year category, managing recipient data, sending email notifications, and directly delivering awards to employees' homes by October 31st annually. The RFP specifies detailed requirements for award product quality, including both traditional and non-traditional items suitable for a diverse workforce. Proposals are due by June 18, 2021, at 2:00 PM CDT, with the contract period spanning one year from execution and four potential one-year renewal options. The evaluation criteria will assess vendors based on experience, expertise, and reliability (30 points), proposed method of performance (40 points), and proposed fee (30 points).

The RFP encourages participation from Minority Business Enterprises (MBE) and Women Business Enterprises (WBE), with specific participation goals of 10% MBE and 5% WBE. The award budget is structured to provide increasing monetary values based on years of service, ranging from $100 for 10-year employees to $340 for 50-year employees. For the 2021 calendar year, MoDOT estimates 422 total recipients across various service levels, with the largest groups being 134 employees at 20 years, 120 at 15 years, and 101 at 25 years of service. Vendors must submit firm fixed pricing for all award categories, with no advance payments permitted, and must provide free shipping, a 30-day no-questions-asked return policy, and a one-year product warranty. The contract will be awarded on an "all or none" basis, requiring pricing for all line items, and the successful vendor must maintain specific insurance coverages, including general liability ($500,000 per person/$3,000,000 per occurrence) and workers' compensation. Payment terms are set at Net 30 days, and the vendor must comply with various state and federal requirements, including the E-Verify program and domestic product procurement regulations.