Vendor Managed Service Awards

The Missouri Department of Transportation (MoDOT) and Missouri Highways and Transportation Commission (MHTC) are seeking a vendor to provide a comprehensive Vendor Managed Service Awards Program for approximately 5,000 full-time employees. The primary objective is to recognize employees reaching service milestones from 5 to 50 years, with an estimated 942 recipients in 2018. The successful vendor will be responsible for managing the entire awards process, including recipient data management, notification, online catalog creation, award selection, and direct delivery to employees' homes by August 31 of each year. The vendor must provide a minimum of five product options per service year category, with all items requiring the MoDOT logo and meeting specific quality standards. Proposals were due by July 2, 2018, at 3:00 PM CDT, with the initial contract period set for one year and two optional one-year renewal periods. The evaluation criteria include Experience, Expertise and Reliability (30 points), Proposed Method of Performance (40 points), and Proposed Fee (30 points), with the award to be made on an "all or none" basis.

The RFP encourages participation from Minority Business Enterprises (MBE) and Women Business Enterprises (WBE), with target participation goals of 10% MBE and 5% WBE. Vendors must be registered in the MissouriBUYS procurement system to participate and must maintain specific insurance coverages, including general liability ($3 million), automobile liability ($3 million), and workers compensation coverage. While no specific incumbent vendor is mentioned, the RFP requires vendors to provide firm fixed pricing for the initial contract period, with the ability to specify maximum percentage increases for potential renewal periods. There are no explicit budget ranges specified in the documentation, but the program will cover awards for approximately 942 employees across various service milestone categories. Vendors must also comply with state employment verification requirements and provide a 30-day no-questions-asked exchange policy and a one-year product defect warranty.