Vdot- video directly observed therapy

The South Carolina Department of Public Health (DPH) is seeking a vendor to provide a comprehensive Video Directly Observed Therapy (VDOT) software system for Richland County. The procurement, identified by solicitation number 5400027854, requires an asynchronous video conferencing platform with patient-facing mobile applications, provider-facing web portals, and mobile applications that support healthcare providers in remotely monitoring patient medication adherence. The system must accommodate a minimum of 35 concurrent users with expansion capabilities, operate 24/7/365, and provide HIPAA-compliant functionality with multilingual support including Spanish, Arabic, Vietnamese, Mandarin, and Burmese. Key deliverables include bi-directional chat features, SMS/email alerts, side effect reporting capabilities, offline video recording, and comprehensive patient and population-level reporting tools. The solicitation timeline includes questions due by January 22, 2025, at 5:00 PM ET, with bid responses required by February 11, 2025, at 2:30 PM ET. The initial contract term is one year with four potential one-year renewals, creating a maximum potential contract period of five years from March 11, 2025, to March 10, 2030.

The solicitation includes preferences for South Carolina resident contractors and subcontractors, with specific documentation requirements for qualifying for these preferences. Vendors must submit offers online at procurement.sc.gov, with limited provisions for paper submissions. Optional pricing for additional user licenses beyond the initial 35 will be accepted but will not factor into the primary evaluation criteria. While no specific budget range is explicitly stated, vendors are required to provide annual license costs for 35 users, implementation and deployment expenses, and training costs. The system must include robust security measures, translation services, and the capability to expand user licenses as needed. No incumbent vendor information is provided, and the solicitation does not specify explicit set-asides for disadvantaged business enterprises beyond the state's resident vendor preference program. The award notification has been extended and will be posted on www.procurement.sc.gov, with potential vendors to be notified three business days in advance of the Notice of Award.