Valet Parking Services for Mays Cancer Center

The University of Texas Health Science Center at San Antonio (UT Health San Antonio) has issued a Request for Proposal (RFP) 745-26-P02 for comprehensive valet parking services at the Mays Cancer Center (MCC) located in Bexar County, Texas. The procurement seeks a vendor to provide professional valet parking operations with multiple service components, including vehicle parking, patient assistance with medical devices, and porter and companion services. Qualified proposers must demonstrate a minimum of three years' experience in similar valet services and comply with strict operational guidelines. The valet services will be required Monday through Friday from 7:00 AM to 5:30 PM, accommodating an anticipated daily patient volume of 200-250 patients, with peak days reaching 300-350 patients on Wednesdays. The proposal requires detailed specifications for valet personnel, including mandatory vaccinations (TB screening, Hepatitis B, TDAP, MMR, Varicella, and annual influenza), comprehensive background checks, and identification badges. The evaluation criteria will be weighted across multiple dimensions: cost (9 points), reputation (25 points), service quality (30 points), meeting university needs (30 points), past relationship (1 point), and terms and conditions (5 points). The proposal is due by 3:00 PM Central Time on Monday, September 15, 2025, with valet operations to be conducted at the front of the Mays Cancer Center Zeller Building and utilizing 50 reserved parking spaces on the upper floor of an adjacent parking garage.

The university demonstrates a strong commitment to Historically Underutilized Businesses (HUB) and requires proposers to submit a HUB Subcontracting Plan as part of their proposal, which suggests potential set-aside or preference considerations for disadvantaged business enterprises. While specific budget ranges are not explicitly detailed in the provided documentation, the comprehensive service requirements and multi-point evaluation criteria indicate a sophisticated procurement process that values quality and operational excellence over purely cost-based selection. The proposal's emphasis on professional personnel standards, including specific vaccination requirements and background screening, suggests a rigorous approach to vendor selection that prioritizes patient safety and service quality. The valet service will operate in a healthcare environment, specifically supporting cancer center patients, which implies a need for vendors with demonstrated sensitivity to patient care and medical facility operational protocols. The requirement for backup staffing and maintaining a professional appearance further underscores the university's expectations for a high-standard, reliable valet service that can consistently meet the dynamic needs of a busy medical facility.