Utility Invoice Processing Service

The Texas Department of Transportation (TxDOT) has issued a Request for Information (RFI) for Utility Invoice Processing Service. TxDOT is seeking information from industry regarding standards, best practices, and potential third-party utility invoice processing solutions. The RFI covers the processing of utility invoices for TxDOT operations in Travis County and the City of Austin, Texas. TxDOT is interested in understanding the capabilities of various solutions, including functionalities such as invoice receipt, image processing, account management, usage reporting, payment processing, and integration options. The agency is open to considering a range of solutions, from software-as-a-service (SaaS) to other hosting options, and is interested in exploring direct API, WSDL, or EDI integrations. Responses to the RFI are due by April 3, 2024, and TxDOT may choose to meet with vendors to request demonstrations or clarifications.

The RFI does not commit TxDOT to any future procurement, and respondents will not be compensated for their participation. However, TxDOT advises that any responses received may be made publicly available, and respondents expressly waive any right to contest such disclosures. The RFI is seeking information to potentially support a future contract opportunity for utility invoice processing services that would serve multiple Texas jurisdictions, including Travis County and the City of Austin. The RFI does not specify any set-aside designations or restrictions on the types of organizations that can respond, and no information is provided regarding incumbent vendors or current contractors, or the potential award value or budget range.