Utility Bill Printing and Mailing Services

The City of Aztec, located in San Juan County, New Mexico, is seeking a contractor for Utility Bill Printing and Mailing Services through Request for Quotation (RFQ) #2026-878. The procurement involves comprehensive monthly utility statement processing for approximately 3,300 statements, requiring dynamic two-color duplex printing, page-two statement generation, statement insertion, and mailing with optimal postage rates. Key service requirements include secure data transmission, CASS certification, address correction capabilities, and identity theft prevention measures. The contractor must demonstrate robust quality control, support live telephone customer service, generate monthly reports, and process business license renewals biannually. Critical technical specifications mandate dual run testing, disaster recovery procedures, and the ability to insert 4-5 additional documents per statement. The solicitation requires submission by August 6, 2025, at 10:00 am, with quotes remaining valid until September 6, 2025, and an expected award date of August 11, 2025. Evaluation will likely focus on technical capabilities, service reliability, security protocols, and comprehensive printing and mailing infrastructure.

No specific set-aside designations or restrictions for disadvantaged enterprises were explicitly mentioned in the procurement documents. Payment terms are structured as net 30 days following invoice receipt, with all freight costs included in the quote and delivery designated as FOB destination. While no incumbent vendor was identified, the RFQ emphasizes the need for a contractor with sophisticated technological capabilities, including dynamic printing customization, secure data handling, and flexible statement messaging adaptation. The solicitation does not provide a specific budget range or maximum award value, suggesting that pricing will be competitively determined through the quotation process. The contract appears designed to establish a long-term service relationship for monthly utility billing management, with emphasis on precision, security, and operational efficiency in statement processing and distribution.