Unemployment Claims Administration Services / HR

The state of Massachusetts, through the City of Worcester in Worcester County, is seeking proposals for Unemployment Claims Administration Services and HR support. The RFP #CR-8187-W4 is available through the open bids page at www.worcesterma.gov. The selected contractor will be responsible for providing comprehensive unemployment claims administration services, including processing claims, communicating with claimants, and maintaining relevant records and documentation. Key objectives include ensuring accurate and timely claim processing, minimizing overpayments, and providing HR support services. Qualified respondents should have extensive experience in unemployment claims administration, as well as expertise in human resources management. The proposal is due on May 15, 2024.

This opportunity does not appear to have any set-aside designations or restrictions on the type of organization that can respond. The current incumbent vendor or contractors, if any, are not specified. Similarly, there is no information provided about the budget range or potential award value. Respondents should check the open bids page for any updates or additional details related to this procurement.