Underground Storage Tank Program Third Party Claims Administration and Associated Technical Services

This state and local contracting opportunity is a request for a Third Party Administrator (TPA) to provide claims administration support and associated technical services for the Massachusetts Department of Revenue's (DOR) Underground Storage Tank Program (USTP). The TPA will be responsible for processing reimbursement claims related to response action costs, third party damages, and damages to natural resources incurred from leaking underground storage tanks. Key deliverables include claims processing, claims database management, operating an information line for claimants, and providing technical skills and support. The initial contract term is one year with an option to renew for an additional year. Responses are due by August 22, 2011 at 3:00 PM, and the procurement will be evaluated based on determining the best value for the Commonwealth.

The procurement encourages Minority and Women Business Enterprises (M/WBEs) to submit responses, and the Supplier Diversity Program Plan will be evaluated as part of the technical response. The existing TPA's contract is expiring, leading to this new procurement. The contract will be a fee-for-service rate contract, with an anticipated annual expenditure of $300,000 to $750,000 subject to fiscal year appropriation.