Unarmed Security Guard and Patrol Services RFP FY27-800-02

The Norfolk Airport Authority is requesting proposals for unarmed security guard and patrol services at Norfolk International Airport (ORF) under RFP FY27-800-02, with proposals due October 12, 2026 at 2:00 p.m. and questions due October 2, 2026 at 2:00 p.m. All personnel must be Virginia-certified and comply with TSA regulations and federal FAA security requirements.

The scope spans 24/7/365 coverage at departures terminal service/delivery areas and rental car return areas; 24/7/365 coverage with ID and vehicle inspections at departures south service/delivery area entrance; 8-hour daily coverage at arrivals terminal service/delivery area and employee parking lots with motorized patrol capability; 8-hour daily coverage at parking garages A–D with motorized patrol capability; and 6-hour daily curbside coverage. Contractors must provide trained personnel capable of fulfilling comprehensive security duties across terminals, service/delivery areas, parking facilities, rental car returns, and concourse exit doors. All staff must obtain SIDA badge authorization and comply with airport rules and applicable federal, state, and local laws. Contractors must maintain daily activity logs and quarterly training reports.

The initial contract term is three years with options to extend annually for up to two additional years, bringing the maximum period to five years. Award is anticipated by November 13, 2026, with services commencing immediately upon execution. Pricing proposals must include hourly rates for standard personnel, overtime, holiday, supervisor, and special duty assignments, with all special event or emergency staffing at standard hourly rates.

Evaluation criteria are Experience & Qualifications (25%), Staffing & Credentials (15%), Facilities & Accessibility (15%), Scheduling Capability (20%), Reporting & Recordkeeping (10%), Pricing (10%), and References (5%). Insurance requirements include Commercial General Liability ($1 million each occurrence / $2 million general aggregate), Workers' Compensation at statutory rates, and Business Auto Liability ($1 million limit). Proposals are limited to 50 pages excluding required exhibits and must include executive summary, detailed staffing plan, training plan, compliance documentation, pricing proposal, sample reports, organizational chart, and minimum three professional references.