Unarmed Contract Security Services

The Transbay Joint Powers Authority (TJPA) is requesting bids for unarmed contract security services at the Salesforce Transit Center under IFB, with bids due October 30, 2026 at 2:00 p.m. and board award recommendation scheduled for December 10, 2026. The procurement incorporates federal requirements from the U.S. Department of Transportation, including Buy America and Fly America certifications, DBE/SBE nondiscrimination provisions, and prevailing wage compliance under San Francisco Labor and Employment Code Article 102.11 (rates effective January 1, 2026).

Scope includes 24/7 roving patrols, access control, facility inspections, emergency response, alarm monitoring, incident reporting, and life-safety support across interior and exterior areas including Salesforce Park. The staffing plan requires 53 total personnel (20 on Shift 1, 20 on Shift 2, 13 on Shift 3) comprising roving patrols, field supervisors, Security Operations Center operators and supervisors, and on-site management, totaling 154,336 yearly hours. The TJPA provides handheld radios and Incident Management System software; the contractor supplies uniforms, personal protective equipment, cell phones, training, and overhead costs. Personnel removal without cause requires replacement within 24 hours at no additional cost; removal with cause requires replacement within 30 minutes.

Minimum qualifications include five years of unarmed security services experience within the last ten years, combined gross annual revenue of at least $5 million, and a current California Private Patrol Officers license not under probation or suspension. The contract term is five years with no renewal or extension options. Bidders must propose All-Inclusive Hourly Rates broken down by cost element for each of four positions and provide total yearly costs for Years 1 through 5. Insurance requirements include commercial general liability of $3 million per occurrence, business automobile liability of $1 million, workers' compensation, and umbrella liability of $10 million. The evaluation criterion is Lowest Responsive and Responsible Bid. Questions were due September 11, 2026 (answered October 2). Supporting documentation including insurance, vendor compliance certification, and personnel rosters with valid Guard Card numbers must be submitted within 30 days of Notice of Intent to Award, with anticipated Notice to Proceed in December 2026.