Unarmed_Contract_Security_Services_(Addendum_#2_Revision).pdf

TRANSBAY JOINT POWERS AUTHORITY

ALAMEDA-CONTRA COSTA TRANSIT DISTRICT

CALIFORNIA DEPARTMENT OF TRANSPORTATION

CALIFORNIA HIGH-SPEED RAIL AUTHORITY

CITY AND COUNTY OF SAN FRANCISCO, BOARD OF SUPERVISORS

CITY AND COUNTY OF SAN FRANCISCO, MAYOR’S OFFICE

PENINSULA CORRIDOR JOINT POWERS BOARD

SAN FRANCISCO MUNICIPAL TRANSPORTATION AGENCY

Executive Director: Adam Van de Water

INVITATION FOR BIDS No. 2026-08

Unarmed Contract Security Services

Invitation for Bids Issued August 28, 2026

Deadline for Submission of Questions September 11, 2026, 2:00pm

Answers to Written Questions Posted October 2, 2026

Bids Due October 30, 2026, 2:00pm

Bid Opening October 30, 2026, 3:00pm

TJPA's Main Office, 425 Mission Street, Suite 250, San Francisco, CA 94105

Contract Recommended for TJPA Approval December 10, 2026

INVITATION FOR BIDS

Page 1 Friday, August 28, 2026

CONTENTS

1. INTRODUCTION

2. BACKGROUND

3. QUESTIONS AND CLARIFICATIONS

4. SCOPE OF SERVICES

5. MINIMUM REQUIRED SKILLS AND EXPERIENCE

6. INSTRUCTIONS TO BIDDERS

7. BID PRICE

8. BID DOCUMENTS OTHER REQUIRED DOCUMENTS

9. SUPPORTING DOCUMENTATION REQUIRED 30 DAYS AFTER ISSUANCE OF THE NOTICE

OF INTENT TO AWARD

10. BID EVALUATION CRITERIA

11. SUBMITTAL PROCEDURES

12. SCHEDULE AND ADDENDA

13. STANDARD AGREEMENT PROVISIONS

14. AUTHORIZATION OF CONSULTANT'S WORK

15. DISADVANTAGED BUSINESS ENTERPRISE (DBE) / SMALL BUSINESS ENTERPRISE (SBE)

16. PREVAILING WAGE ORDINANCE

17. LEVINE ACT

18. PROTEST PROCEDURES

19. IFB GENERAL CONDITIONS

ATTACHMENTS

Attachment A - Model General Services Agreement - Unarmed Security Services

Attachment B - USDOT_Contract_Requirements

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1 INTRODUCTION

The Transbay Joint Powers Authority (TJPA) issues this Invitation for Bids (IFB) for Unarmed Contract

Security Services for the Salesforce Transit Center (Property) from qualified firms (Bidders) to provide offers

(Bids) for unarmed security services.

The TJPA intends to enter into a contract with the Bidder for the services described in the Scope of Services

(Services) that meets the Minimum Qualifications of this solicitation whose Bid is the Lowest Responsive and

Responsible Bid, for an agreement substantially similar to the Attached General Services Agreement

(Agreement). The TJPA anticipates that the Agreement will be for five (5) years with no options to extend.

Bids must be received electronically through the TJPA OpenGov Procurement portal no later than 2:00 pm

Pacific Time on Friday, October 30, 2026.

Bids that are not received by the time and date specified, do not contain all the required information and completed forms, or do not meet all minimum qualifications may be deemed non-responsive and rejected without consideration.

The successful Bidder will be required to enter into the contract attached hereto Model General Services

Agreement. TJPA’s Contract Terms are not subject to negotiation. However, Bidders may identify those contract terms to which they object as part of the questions they submit by the Questions Due Date. TJPA shall evaluate all objections and determine what, if any changes, will be incorporated into TJPA’s Contract Terms prior to the Bid Due Date. Any such changes will be made known to all Bidders through an Addendum to this

Solicitation. Failure to timely execute TJPA’s Contract Terms, or to furnish any and all insurance certificates and policy endorsements, surety bonds or other materials required by TJPA’s Contract Terms, shall be deemed an abandonment of the Bid and the TJPA, in its sole discretion, may select another Bidder and proceed against the original selectee for damages.

The TJPA shall have no obligation unless and until a final agreement is entered into by the parties following approval by the TJPA Board of Directors (TJPA Board). There is no guarantee that the TJPA will issue any

Notice to Proceed (NTP).

2 BACKGROUND

2.1 Transbay Joint Power Authority

In April 2001, the City and County of San Francisco (City), the Alameda-Contra Costa Transit District (AC

Transit), and the Peninsula Corridor Joint Powers Board (PCJPB/Caltrain) executed a Joint Exercise of Powers

Agreement under California law creating the TJPA. The Joint Exercise of Powers Agreement was amended in

November 2017 to include the California High-Speed Rail Authority (CHSRA). The purpose of the TJPA is to design, build, develop, operate, and maintain a new transportation terminal and associated facilities in San

Francisco, known as the Transbay Program.

The TJPA has been granted primary jurisdiction with respect to all matters pertaining to the financing, design, development, construction, and operation of the Transbay Program. The member agencies of the TJPA have

Page 3 Friday, August 28, 2026 granted to the TJPA most of their jointly held powers, including the authority to buy and sell property, enter into contracts, and accept and spend grants of cash and property. The TJPA’s management functions include contract oversight, policy direction, financing, and investment supervision.

The TJPA coordinates and collaborates with, among others, the following governmental entities: U.S.

Department of Transportation and its operating administrations—Federal Railroad Administration, Federal

Transit Administration, and Federal Highway Administration; the California Department of Transportation

(Caltrans); the California High-Speed Rail Authority; the City; AC Transit; Peninsula Corridor Joint Powers

Board (PCJPB/Caltrain); and the Metropolitan Transportation Commission.

The TJPA Board of Directors is composed of directors appointed by each of the following agencies:

• Alameda-Contra Costa Transit District

• City and County of San Francisco, Board of Supervisors (2)

• City and County of San Francisco, Mayor’s Office

• Peninsula Corridor Joint Powers Board/Caltrain

• San Francisco Municipal Transportation Agency

• California High-Speed Rail Authority

• California Department of Transportation, Ex Officio (non-voting)

Subject to such supervisory powers as may be given by the Board to the Chair of the Board, and except as otherwise provided in the Bylaws, the TJPA Executive Director generally supervises, directs, and controls the business of the TJPA.

2.2 Transbay Program

The Transbay Program is a major infrastructure investment that replaced the former Transbay Terminal at First and Mission streets in San Francisco with a modern regional transit station that connects the Bay Area and ultimately the State of California through eleven transit systems: AC Transit, BART (Bay Area Rapid Transit), Caltrain, Golden Gate Transit, Greyhound, Muni (San Francisco municipal bus lines), SamTrans (San Mateo

County Transit), WestCAT (Western Contra Costa Transit) Lynx, Amtrak, Paratransit, and high-speed rail from

San Francisco to Southern California.

The Program is being constructed in two phases. Phase 1, which has been delivered, includes design and construction of the above-grade portion of the Transit Center, including a 5.4-acre rooftop park, retail areas, and a public art program; the core and shell of the two below-grade levels of the train station; a bus ramp; a bus storage facility; and a temporary bus terminal (now closed). The Transit Center opened to the public in 2018 and bus services are operational.

The TJPA directly programs, leases, and manages the Transit Center’s commercial space, oversees a maintenance program for all spaces associated with the Transit Center, and operates a high-impact digital signage program. The TJPA entered into an agreement with salesforce.com, providing salesforce.com the right

Page 4 Friday, August 28, 2026 to name the Transit Center, the rooftop park, and the amphitheater; these facilities are called the “Salesforce

Transit Center,” “Salesforce Park,” and “Salesforce Amphitheater,” respectively.

Phase 2 of the Transbay Program is a 1.3-mile tunnel (over 2 miles in project length) extension of the existing

77-mile Caltrain Peninsula Corridor rail alignment to include the design and construction of the Downtown Rail

Extension (DTX), also known as “The Portal”, which includes construction of a new underground station at

Fourth and Townsend streets and fit-out of the already built below-ground mezzanine and platform levels of the

Transit Center to accommodate commuter rail and future high speed rail service. Phase 2 is currently in the engineering and preconstruction phase.

The TJPA’s website contains further information about the Program.

3 QUESTIONS AND CLARIFICATIONS

Beginning on the date this IFB is issued and made available to prospective Bidders, there will be no communications concerning this IFB between members of the TJPA Board, TJPA staff, other consultants already engaged by the TJPA or members of the selection committee and prospective Bidders and their employees or agents, except as provided herein. Any violations of the above restriction will result in the immediate disqualification of the Bidder making said contact from further participation in the Transbay

Program. This restriction will end when TJPA issues a notice of intent to award/notice of proposed award of a contract (or cancels the procurement).

Questions about the IFB may be directed through the Question & Answer area for this project on the TJPA

OpenGov Procurement portal.

All questions received before 2:00 pm on Friday, September 11, 2026 will be responded to by TJPA.

Bidders are to promptly notify TJPA if Bidder discovers any ambiguity, discrepancy, omission, or other error in this IFB.

Bidders who fail to submit questions concerning this IFB and its requirements will waive all further rights to protest based on the specifications and conditions herein.

4 SCOPE OF SERVICES

4.1 INTRODUCTION

The Scope of Services should be used as a general guide and is not intended to be a complete list of all work necessary to perform the services.

The selected Bidder (hereafter referred to as the "Service Provider") shall report to the TJPA Security

Operations Manager (“SOM”) or Chief Security Officer (“CSO”) to provide the following Services.

The Service Provider shall provide unarmed, contracted security services in and around the Salesforce Transit

Center on a 24-hour-a-day, 7-day-a-week basis. Security personnel will implement TJPA’s security objectives according to established policies and procedures, including, but not limited to, the following general tasks:

https://www.tjpa.org/

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• Access Control: Managing entry and egress points for the facility.

• Patrols: Conducting roving patrols of both interior and exterior areas.

• Identification: Verifying the identification of visitors and facility employees.

• Reporting: Completing incident and daily operating reports.

• Monitoring: Responding to facility intrusion detection systems, alarms, and fire detection equipment.

• Life Safety: Supporting additional life safety duties as identified in post orders and standard operating procedures (“SOPs”).

4.2 MANAGEMENT AND PERSONNEL

The Service Provider shall provide all necessary management and supervision for its staff. The Service Provider is solely responsible for instituting and invoking disciplinary action against employees not in compliance with the Service Provider’s rules and regulations.

Furthermore, the Service Provider shall be responsible for hiring and managing professional, qualified employees who meet or exceed both the Service Provider’s and the TJPA’s performance standards. All personnel assigned to this contract, including future replacements, must be approved by the Chief Security

Officer based on the requirements and qualifications established for the position.

Services (not all inclusive) are expected to include the following:

Roving Patrol

• Patrol Operations: Conduct comprehensive security patrols of designated interior and exterior areas, including Salesforce Park (play areas, restrooms, railings, bridges, gondola, and roof skylights).

• Facility Inspections: Perform scheduled checks of exterior windows, louvers, and specific interior doors at the start of and throughout each shift.

• Access Control: Monitor all facility entrances and exits; prevent unauthorized entry into non-public spaces by verifying proper identification and authorization.

• Rule Enforcement: Identify and warn violators of rule infractions, including loitering, smoking, and sleeping.

• Emergency Response: Respond immediately to security alarms and assist in emergency situations of any type.

• Safety Proficiency: Maintain familiarity with fire and life-safety procedures, including fire evacuation and bomb threat protocols.

• Situational Awareness: Participate in "See Something, Say Something" programs to identify and report potential criminal activity or exceptional conditions.

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• Communication & Reporting: Maintain constant radio contact with the Security Operations Center

(SOC). Create accurate, timely, and well-written activity and incident reports.

• Public Service: Assist with the TJPA “Lost and Found” program and communicate clearly with retail tenants, transit staff, and the public.

Field Supervisor

• Shift Readiness: Verify the readiness of the shift by ensuring an adequate number of uniformed and equipped security officers are available prior to assuming duties.

• Personnel Oversight: Communicate changes in post assignments, special instructions, and pertinent operational information to the field team and the SOC.

• Compliance Audits: Perform security patrols and conduct unannounced post checks to ensure staff compliance with all policies and procedures.

• Technical Knowledge: Maintain expert familiarity with life-safety equipment, including sprinkler coverage, elevator/escalator controls, floor/roof lockout protocols, and facility compartmentalization.

• Critical Decision-Making: Evaluate complex situations and react quickly and calmly during both routine operations and emergencies.

• Quality Control: Ensure field incidents are documented with high detail to support accurate and timely incident reporting.

• Liaison Duties: Act as the primary field contact for the SOC, SOM, and CSO during shift operations.

SOC Operator

• Dispatch & Communications: Receive and process emergency and non-emergency calls from the public, San Francisco Police Department (SFPD), and field personnel via phone, radio, and automated alarm monitoring systems.

• Systems Management: Operate physical security systems for situational awareness, threat management, and investigative purposes.

• Information Distribution: Support operations by relaying critical information to the appropriate transit center personnel or units for rapid response.

• Incident Logging: Accurately log all calls, shift events, and incidents into TJPA’s Incident

Management System platform with comprehensive detail.

• Protocol Execution: Adhere to established response protocols for all alarms, notifications, and activities managed by the SOC.

• Intelligence Monitoring: Utilize internal and external resources to gather information regarding domestic events with the potential to impact facility operations.

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• Notification Management: Execute emergency telephone and radio communication sequences for both day-to-day and exceptional conditions.

SOC Supervisor

• Operational Oversight: Ensure shift readiness by verifying operator staffing levels. Distribute workloads evenly to maintain constant situational awareness.

• Strategic Implementation: Receive and implement orders or special instructions from the CSO and

PSM regarding matters affecting facility operations.

• Crisis Coordination: Collaborate with adjacent Global Security Operations Centers and leadership teams to prepare for, respond to, and recover from crisis events.

• Mass Notification: Initiate and manage TJPA’s Mass Notification System platform during critical incidents.

• Policy Enforcement: Ensure all SOC operators adhere to facility policies, procedures, and reporting standards.

• Reporting & Analytics: Summarize shift activities into a comprehensive end-of-shift synopsis, highlighting all significant events and response actions.

• Life-Safety Leadership: Maintain mastery of all facility management features, including fire-life safety equipment and emergency notification sequences.

Account Manager

• The Account Manager shall manage TJPA’s account and handle all administrative concerns including but not limited to: provision of invoices, reports, records, employee certifications, organizational policies and procedures, and Agreement revisions.

• The Account Manager shall report directly to the TJPA’s Security Operations Manager and have the authority to hire, fire, replace, or reassign Bidder’s employees without prior approval of management.

• The Account Manager must be available to participate in meetings with TJPA staff, security audits and evaluations of TJPA’s sites, practices, and procedures when requested.

Assistant Account Manager

• The Assistant Account Manager shall assist in the management of TJPA’s account, and support the

Account Manager in overseeing daily operations and security officer’s performance.

Staffing Plan

The Service Provider shall provide personnel for the following positions: Roving Patrol, Field Supervisor, SOC

Operator, and SOC Supervisor as detailed in Table 1. Bidders shall utilize this staffing plan when establishing their bids.

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Table 1

Position Shift 1 Shift 2 Shift 3 Hours Per Week Yearly Hours

Roving Patrols 15 15 9 2184 113,568

Field Supervisor 1 1 1 168 8,736

SOC Operators 3 3 2 448 23,296

SOC Supervisors 1 1 1 168 8,736

Total 20 20 13 2,968 154,336

On-site Management

Management* 1 40 2,080

Management* 1 40 2,080

*Note: On-site management hours and benefits shall be included in the overhead costs.

Augmentation & Reduction of Workforce

The TJPA reserves the right to increase or decrease staffing coverage at any time during the Agreement term upon written notice to the Service Provider.

Removal of Personnel

• Removal without Cause: The TJPA may, at its sole discretion, request the removal of any security officer for any business reason. The Service Provider shall remove and replace such personnel within 24 hours of the request at no additional cost to the TJPA.

• Removal with Cause: The Service Provider shall remove and replace any security officer within 30 minutes of a TJPA request if the security officer is deemed incapable of performing their duties. This includes, but is not limited to: sleeping on duty, unauthorized cellular telephone use, theft, or use of alcohol/illegal drugs.

General Requirements

• Compliance: Adhere to all applicable laws, ordinances, codes, and regulations pertaining to the performance of Services, specifically those regarding security and safety.

• Accountability: Perform all Services as an independent contractor. The Service Provider is solely responsible for all taxes, unemployment compensation, insurance, and administrative charges associated with the Services.

• Single Point of Contact (“SPOC”): Designate a dedicated SPOC to coordinate management, invoicing, and reporting. This individual must be available to the TJPA at a frequency determined by the CSO or

SOM.

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• Logistics & Equipment: Supply all management, labor, materials, and transportation necessary to execute the Services.

Emergency Response & Special Events

• Emergency Support: Provide 24/7/365 support to on-site personnel during emergencies as directed by the SOM or CSO. Support staff must arrive on-site within two (2) hours of receiving an emergency call.

• Special Events: Provide as-needed security staffing for planned events at the Transit Center and

Salesforce Park upon direction from the SOM or CSO.

Staffing & Retention

• Resiliency: Maintain and provide evidence of a robust "back-up" labor pool to ensure full coverage during absenteeism, vacations, holidays, and emergencies.

• Personnel Management: Retain sole responsibility for hiring and employment.

• Turnover Reporting: Submit a monthly “Turnover Report” documenting the attrition rate of on-site personnel. The Service Provider shall meet with the TJPA monthly to discuss the impact of turnover and mitigation strategies.

Site Specific Training

• All official training is provided and overseen by the TJPA Security Management Team. Unauthorized or external training materials are not recognized for compliance credit.

• To ensure operational readiness, security officers shall be tested on their knowledge of the Post Orders at the following intervals:

o Initial: During the On-The-Job Training (OJT) period.

o Periodic: On a monthly or annual basis.

o Ad Hoc: During site inspections or as deemed necessary by management.

Uniforms and Professional Appearance

• Design Approval: The Service Provider shall submit proposed uniform designs to the TJPA for approval within ten (10) days of the contract effective date.

• Standard Issue: The Service Provider shall issue a sufficient number of uniforms to each staff member, including at minimum:

o Shirts (long/short sleeve) with Service Provider’s insignia shoulder patches.

o Trousers and black Garrison-style belts.

o Cold-weather jackets and bright yellow or orange rain gear (labeled “SECURITY” on the back).

Page 10 Friday, August 28, 2026 o Gold or silver nameplates (First Initial, Last Name, and Badge Number).

o Black shoes or boots.

• Appearance Standards: Staff shall maintain a neat, clean, and professional appearance. Subject to legal accommodations, visible tattoos must be covered, and excessive jewelry or facial stubble is prohibited.

Reporting and Documentation

• The TJPA Security Division will provide an Incident Management System app for all cell phones issued by the Service Provider. This app will allow for inputting Daily Activity Reports (DAR) and Incident

Reports.

• All Post Orders and Standard Operating Procedures will be generated by the TJPA Security Division and provided to Service Provider.

• Reportable Incidents. All Guards assigned to this Agreement shall provide a written Emergency Report to the TJPA Chief Security Officer or his/her designee within twenty-four (24) hours of the incident. All

Guards assigned to this Agreement shall write Incident Reports in any of the following circumstances, including but not limited to:

o Guard is required to make any physical contact with a member or members of the public, TJPA staff or other guards.

o Guard is required to intervene between any two or more persons including other Guards.

o Guard witnesses any crime or suspected crime, including assault.

o Guard witnesses any incident in which there is a potential injury whether or not medical attention is immediately required, or in which loss or damage to public or private property occurs.

o Guard observes hazardous conditions.

o Guard observes persons attempting to gain unauthorized entry.

o Guard discovers any unlocked doors or any activated alarms, false or otherwise.

o Guard discovers any evidence of an area being used and/or occupied by vagrants or loiterers.

o Guard observes suspicious or unusual activities.

• Security Guard Report Submissions. All Guards assigned to this Agreement shall submit incident reports by the end of shifts, during which said incidents occur, by each and every Guard involved. The

TJPA is not required to pay for services until all outstanding Incident Reports for the month have been satisfactorily submitted to TJPA’s Chief Security Officer or his/her designee.

Standards for On-site Personnel

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• Licensing: All employees must maintain valid California Bureau of Security and Investigative Services

(BSIS) registrations and any other required local or federal licenses.

• Drug & Alcohol Policy: The Service Provider shall maintain a zero-tolerance, drug-and-alcohol-free workplace. Sale, use, or possession of controlled substances on duty is strictly prohibited.

• Weapons: No personnel shall possess firearms, illegal knives, or weapons (as defined by California law) on TJPA property.

• Background Checks: The Service Provider shall conduct background checks for all personnel.

• Hiring Standards: The Service Provider shall consult with the TJPA to set thresholds for education, experience, and criminal history. Previous military or law enforcement experience is preferred.

Conduct and Professionalism

• Interpersonal Skills: Personnel shall maintain professional and courteous relationships with TJPA staff, tenants, transit operators, emergency responders, and the public.

• Prohibited Behavior: Abusive or obscene language is strictly prohibited under any circumstances.

• Operational Adherence: Personnel shall strictly adhere to the TJPA’s site-specific security policies and procedures, which will be provided upon contract award.

4.3 Certified Payroll

• Maintain certified payroll records for all employees performing work under the TJPA contract to demonstrate compliance with Article 102.11 and the applicable CBA, including wages, hours, classifications, fringe benefits, and employee hire/service dates as applicable to determining benefits.

• Submit certified payroll records for all employees performing work on TJPA tasks upon execution of the contract and whenever there is a change in personnel assigned to TJPA work, including when a new employee replaces an employee previously assigned to the contract.

• Maintain the underlying records supporting the certified payroll and make them available to TJPA upon request.

• Permit TJPA to conduct periodic or risk-based reviews or audits when necessary to verify compliance or when there is a reasonable indication of potential noncompliance.

The Service Provider should remain primarily responsible for compliance, recordkeeping, certification, and providing documentation. TJPA’s receipt or review of certified payroll does not relieve the Service

Provider of its responsibility for full compliance with applicable wage and fringe benefit requirements.

4.4 KEY PERFORMANCE INDICATORS (KPI)

The TJPA and the Selected Provider will work closely to develop KPIs that deliver actionable results, structuring the performance metrics around four essential pillars:

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A. Ensure Operational Continuity

B. Protect Public and Asset Safety

C. Account for Multi-Year Fiscal Stability

D. Drive Continuous Workforce Investment

4.5 EQUIPMENT & LIABILITY

Provider-Furnished Equipment

• Flashlights (with batteries) and radio holders.

• "Thunder-type" whistles with chain attachments.

• Thirty (30) cellular smartphones for the operational posts.

Furnished Equipment

• Kenwood two-way handheld radios.

• Radio batteries.

• Radio microphones.

Loss and Damage

• The Service Provider shall replace, at its own expense, any TJPA-provided equipment (e.g., handheld radios, facility keys, or access credentials) that is lost, damaged, or not returned.

5 MINIMUM REQUIRED SKILLS AND EXPERIENCE

Bidders must meet each Minimum Qualification (MQ) listed below. As outlined in the table below, certain documents must be provided with your Bid, while others are due if Bidder is deemed the Apparent Lowest

Bidder by the TJPA. Such documentation should be clearly marked as “MQ1”, MQ2”, etc.… to indicate which

MQ it supports. A bid that fails to provide the following documentation at the time requested will not be eligible for further consideration. This screening is a pass or fail determination and a Bid that fails to meet the

Minimum Qualifications will not be eligible for further consideration in the evaluation process. The TJPA reserves the right to request clarifications from Bidders prior to rejecting a Bid for failure to meet the Minimum

Qualifications.

The following Minimum Requirements apply to this RFP:

• MQ1 - Evidence that Bidder has five (5) years of experience within the last ten (10) years in providing unarmed security services substantially similar to those described in this Solicitation.

• MQ2 - Evidence that Bidder has a combined gross annual revenue of at least $5 million.

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• MQ3 - Evidence that Bidder holds a current California Private Patrol Officers license. The Bidder’s license (Company/Firm) must not be currently under probation or suspension as set forth by the

California Department of Consumer Affairs.

6 INSTRUCTIONS TO BIDDERS

6.1 Bid Format

A supplemental Bid Sheet associated with this solicitation can be found in the Bid Documents Other Required

Documents. The completed supplemental Bid Sheet must be returned, along with entering your prices through the Bid Price, following all instructions set forth therein.

6.2 Total Security Program Staffing Costs

The Supplemental Bid Sheet will be broken down into two sections as follows:

• Four (4) All Inclusive Hourly Rates broken down by cost element.

• Overall yearly costs for year 1, year 2, year 3, year 4, and year 5

The Bid Price requires Bidders to enter in the All-Inclusive Hourly Rates by Position, which should match the overall yearly costs listed on the Supplemental Bid Sheet.

6.3 Bid Evaluation Period

The TJPA will attempt to evaluate Bids within one-hundred twenty (120) days after receipt of Bids. If the TJPA requires additional evaluation time, all Bidders will be notified in writing of the new expected award date.

6.4 Price Discrepancies

In the event of a discrepancy between the unit price and the extended price, the unit price will prevail.

7 BID PRICE

YEAR 1

Line Item Staff Position Estimated

Hours Unit of

Measure Price Per

Hour Estimated

Price

1 Roving Patrol 113,568 Per Hour

2 Field Supervisor 8,736 Per Hour

3 SOC Operator 23,296 Per Hour

4 SOC Supervisor 8,736 Per Hour https://procurement.opengov.com/portal/tjpa/projects/297474/document?section=2857668 https://procurement.opengov.com/portal/tjpa/projects/297474/document?section=2857668 https://procurement.opengov.com/portal/tjpa/projects/296524/document?section=2850093 https://procurement.opengov.com/portal/tjpa/projects/297474/document?section=2857670

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Line Item Staff Position Estimated

Hours Unit of

Measure Price Per

Hour Estimated

Price

TOTAL

YEAR 2

Hours Unit of

Measure Price Per

Hour Estimated

Price

1 Roving Patrol 113,568 Per Hour

2 Field Supervisor 8,736 Per Hour

3 SOC Operator 23,296 Per Hour

4 SOC Supervisor 8,736 Per Hour

YEAR 3

Hours Unit of

Measure Price Per

Hour Estimated

Price

1 Roving Patrol 113,568 Per Hour

2 Field Supervisor 8,736 Per Hour

3 SOC Operator 23,296 Per Hour

YEAR 4

Hours Unit of

Measure Price Per

Hour Estimated

Price

1 Roving Patrol 113,568 Per Hour

2 Field Supervisor 8,736 Per Hour

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Hours Unit of

Measure Price Per

Hour Estimated

Price

3 SOC Operator 23,296 Per Hour

YEAR 5

Hours Unit of

Measure Price Per

Hour Estimated

Price

1 Roving Patrol 113,568 Per Hour

2 Field Supervisor 8,736 Per Hour

3 SOC Operator 23,296 Per Hour

8 BID DOCUMENTS OTHER REQUIRED DOCUMENTS

Bidders shall complete the forms described below and submit them as part of the Bid.

8.1 Bid Sheet Form*

Please download the below documents, complete, and upload.

Complete the attached Bid Sheet, following the instructions on the Bid Sheet form, and return.

The TJPA intends to compensate the selected Service Provider for all services required under the contract using

All-Inclusive Hourly Rates (AIHRs) by Position. The four (4) AIHR positions are as follows: (1) Roving Patrol-hour (RP-AIHR), (2) Field Supervisor-hour (FS-AIHR), (3) Security Operations Center (SOC) Operator-hour

(SOCOP-AIHR) and (4) SOC Supervisor-hour (SOCSUP-AIHR).

Provide a breakdown of cost elements per hour for the specified items that make up the AIHRs by Position for

Year 1 through Year 5. The four (4) AIHRs that will encompass all labor costs (including benefits), uniforms, Personal Protective Equipment (PPE), other equipment, cell phones, training, holiday pay, overtime, overhead

(e.g., on-site and off-site management personnel, human resources support, recruiting costs, etc.), profit, and any and all other items necessary to perform the work described in this IFB. Note, however, that the TJPA will provide handheld radios.

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Required on-site management personnel will not be reimbursed at an hourly rate but must be included in the company’s bid.

Bidders should base their proposed AIHRs on the staffing and specifications listed above in Scope of Services.

Bidder and its subcontractors shall provide prevailing wages and benefits and transitional employment and retention for the prior contractor’s employees as required by San Francisco Labor and Employment Code

Article 102.

The Bid Sheet should clearly identify any anticipated out of pocket costs or reimbursable expenses; such costs should be identified in the total Bid.

Bidders should identify any assumptions or limiting conditions in their Bid.

The Estimated Prices that are listed in the Base Period tables for each year should match the Bid Prices listed in the Bid Price.

• IFB_2026-08_-_Bid_Sheet_For...

*Response required

8.2 References (No page limit)*

Provide references for up to five (5) recent clients (preferably other public agencies) to show Bidder meets

Minimum Qualifications #1. Please include the client name and addresses, contact persons, telephone numbers, email addresses, and specific projects with dates of engagement. Bidder must provide current email for all contacts.

*Response required

8.3 USDOT Requirements for Agreements with the TJPA*

Please confirm that you have read the USDOT Requirements attached to this IFB.

☐ Please confirm

*Response required

8.4 USDOT Requirements - Fly America Certification*

Please download the PDF provided here, complete it, and upload it back here as part of your bid.

• Fly_America_Certification.pdf

*Response required

8.5 USDOT Requirements - Buy America Certification*

Please download the PDF provided here, complete it, and upload it back here as part of your bid..

• Buy_America_Certification.pdf

*Response required

8.6 USDOT Requirements - New Restrictions on Lobbying Certification*

Please download the PDF provided here, complete it, and upload it back here as part of your bid.

https://procurement.opengov.com/portal/tjpa/projects/297474/document?section=2857686 https://procurement.opengov.com/portal/tjpa/projects/297474/document?section=2857670 https://government-project.s3.us-west-2.amazonaws.com/297474/057ef92e-26cd-4712-8632-2ecb5f07b919_IFB_2026-08_-_Bid_Sheet_Form_Revised.xlsx https://government-project.s3.us-west-2.amazonaws.com/272591/8619a12d-1b62-4223-80d1-0fdf02bfa092_Fly_America_Certification.pdf https://government-project.s3.us-west-2.amazonaws.com/272591/93a3aad0-c1a0-4d9d-9075-400e030d9e5c_Buy_America_Certification.pdf

Page 17 Friday, August 28, 2026

• New_Restrictions_on_Lobbyin...

*Response required

8.7 USDOT Requirements - Certification Regarding Debarment Suspension and Other

Responsibility Matters*

Please download the PDF provided here, complete it, and upload it back here as part of your bid.

• Certification_Regarding_Deb...

*Response required

8.8 DBE Program Forms*

Download the attached DBE Program Forms, complete the Bidders/Proposers Information Form, and upload back here as part of your bid.

• DBE_Program_Forms.pdf

*Response required

8.9 Nondiscrimination and/or Equal Opportunity Plan*

Please upload your nondiscrimination and/or Equal Opportunity plan.

*Response required

8.10 Additional Information (Including Minimum Qualification Documentation)*

For any additional information requested or required by any of your previously provided answers or as stated within this IFB, including submission of your Minimum Qualifications, please upload the additional documentation here.

*Response required

8.11 Submittal Confirmation*

Bidder hereby certifies that all information provided within this bid is accurate to the best of their knowledge.

Bidder acknowledges that they have examined and carefully studied the entire IFB and any provided Contract

Documents and any Addenda. Bidder further certifies and confirms that they have provided any necessary proof of their authority to submit a bid on behalf of the Company Name stated on the bid thereby committing the

Company to the information contained within.

☐ Please confirm

*Response required

9 SUPPORTING DOCUMENTATION REQUIRED 30 DAYS AFTER ISSUANCE OF THE

NOTICE OF INTENT TO AWARD

Bidders must provide each Required Supporting Documentation (“RSD”) identified below no later than 30 calendar days after issuance of the Notice of Intent to Award. Failure to do so may result in the Bid being deemed Non-Responsive.

https://government-project.s3.us-west-2.amazonaws.com/272591/a82a7a93-fe7d-4498-b7e6-00c284cb781d_New_Restrictions_on_Lobbying_Certification.pdf https://government-project.s3.us-west-2.amazonaws.com/272591/6abe37a2-73ce-4b6b-8c9d-1d9781987363_Certification_Regarding_Debarment_Suspension_and_Other_Responsibility_Matters.pdf https://government-project.s3.us-west-2.amazonaws.com/265094/6f2c8f4c-1ff9-4112-8eeb-cc1e3cfdc0f6_DBE_Program_Forms.pdf

Page 18 Friday, August 28, 2026

• RSD #1 - Evidence that Bidder is compliant TJPA vendor or likely to become compliant within 30 calendar days of the Bid Due Date

• RSD #2 - Insurance in accordance with TJPA's Contract Terms

• RSD #3 - Personnel Roster Requirements: Provide the TJPA with a current roster of all active security officers assigned to the account. The roster must include the following verified credentials for each officer:

o Full legal name o Valid Guard Card number issued by the California Department of Consumer Affairs, Bureau of

Security and Investigative Services (BSIS)

10 BID EVALUATION CRITERIA

Evaluation Phase Evaluation Criteria

Minimum Qualifications

Documentation

Pass/Fail

Other Required Documents Pass/Fail

Bid Sheet Lowest Price

11 SUBMITTAL PROCEDURES

Bids must be received by the TJPA before 2:00 pm Pacific Time on Friday, October 30, 2026. Bids are to be submitted electronically through the TJPA OpenGov Procurement portal and shall be in Adobe PDF (Portable

Document Format).

Bids that are not received by the time and date specified herein, do not contain all the required information and completed forms, or do not meet the minimum qualifications may be deemed non-responsive and rejected without consideration.

As set forth in the IFB General Conditions Section 19.4, Respondents may telephone the TJPA at (415) 597-

4620 before submitting a Bid to determine if the Bidder has received all addenda.

12 SCHEDULE AND ADDENDA

Invitation for Bids Issued: August 28, 2026

Deadline for Submission of Questions: September 11, 2026, 2:00pm https://procurement.opengov.com/portal/tjpa/projects/297474/document?section=2857672

Page 19 Friday, August 28, 2026

Answers to Written Questions Posted: October 2, 2026

Bids Due: October 30, 2026, 2:00pm

Bid Opening: October 30, 2026, 3:00pm

TJPA's Main Office, 425 Mission Street, Suite 250, San Francisco, CA 94105

Contract Recommended for TJPA Approval: December 10, 2026

The TJPA may modify this IFB prior to the date Bids are due by issuing written addenda. Addenda will be posted on the TJPA’s OpenGov Procurement portal. Firms following this project on the TJPA’s OpenGov

Procurement portal will automatically be notified of any addenda. All parties, regardless of how they obtained the IFB, are solely responsible for ensuring the receipt of any and all addenda, and should therefore check the

TJPA OpenGov Procurement portal before submitting their Bids to ensure receipt of all addenda, and to ensure their Bids respond to any such addenda.

13 STANDARD AGREEMENT PROVISIONS

The selected Bidder will be expected to enter into a general services agreement substantially in the form of the

Model General Services Agreement supplied with this IFB. Failure to timely execute the Agreement, or to furnish any and all insurance certificates and other materials required in the Agreement, will be deemed an abandonment of Bidder’s contract offer.

Bidders are urged to pay special attention to the requirements of the Minimum Compensation Ordinance and the

Health Care Accountability Ordinance. The Minimum Compensation Ordinance (MCO), as set forth in S.F.

Labor and Employment Code Article 111, requires contractors to provide employees covered by the Ordinance who do work funded under the Contract with hourly gross compensation and paid and unpaid time-off that meet certain minimum requirements. The Health Care Accountability Ordinance (HCAO), as set forth in S.F. Labor and Employment Code Article 121, requires contractors to provide health care coverage to certain employees or pay amounts in lieu thereof. Bidders should consult the San Francisco Labor and Employment Code to determine their compliance obligations under this chapter. Additional information regarding the MCO and

HCAO is available at https://sfgov.org/olse.

TJPA will not negotiate different terms in the Model General Services Agreement. However, Bidders may identify those contract terms to which they object as part of the questions they submit by the Questions Due

Date. TJPA shall evaluate all objections and determine what, if any changes, will be incorporated into TJPA's contract terms prior to the Bid Due Date.

https://sfgov.org/olse

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14 AUTHORIZATION OF CONSULTANT'S WORK

Once the Agreement is executed, any resulting work will be assigned to the selected Bidder (Contractor) by the

TJPA through Notice to Proceed (NTP). It is anticipated that the first Notice to Proceed (NTP) will be issued in

December 2026.

15 DISADVANTAGED BUSINESS ENTERPRISE (DBE) / SMALL BUSINESS ENTERPRISE (SBE)

It is the policy of the TJPA to ensure nondiscrimination on the basis of race, color, sex or national origin in the award and administration of Department of Transportation (DOT)-assisted contracts. It is the intention of the

TJPA to create a level playing field on which DBEs can compete fairly for contracts and subcontracts relating to the TJPA’s construction, procurement and general services activities.

Pursuant to 49 CFR Section 26.13, the TJPA is required to make the following assurance in every DOT-assisted contract and subcontract:

The contractor or subcontractor shall not discriminate on the basis of race, color, national origin, or sex in the performance of this contract. The contractor shall carry out applicable requirements of 49 CFR Part 26 in the award and administration of DOT-assisted contracts. Failure by the contractor to carry out these requirements is a material breach of this contract, which may result in the termination of this contract or such other remedy as the TJPA deems appropriate, but is not limited to:

1. Withholding monthly progress payments;

2. Assessing sanctions;

3. Liquidated damages; and/or

4. Disqualifying the contractor from future bidding as non-responsible

The TJPA recommends that Bidders review the TJPA’s DBE Program and SBE Programs, available on the

TJPA website.

Pursuant to the monitoring requirements outlined in both the DBE Program and the SBE Program, each Bidder will be required to complete and submit the TJPA’s Bidders/ Proposers Information Request Form with its Bid, regardless of DBE/SBE participation. Upon award of the contract, Bidder will be required to submit the TJPA’s

Progress Payment Report with every invoice request, the Subcontractor Payment Declaration as proof of payment to any subcontractors, and the Final Expenditure Report with the completion of the contract. These forms are attached to this IFB and are available on the TJPA website.

15.1 Equal Employment Opportunity

The TJPA encourages Bidders to actively recruit minorities and women for their respective workforces. The

TJPA requests copies of any nondiscrimination or equal opportunity plans that the Bidders have in place.

https://www.tjpa.org/about-tjpa/doing-business https://www.tjpa.org/about-tjpa/doing-business

Page 21 Friday, August 28, 2026

15.2 DBE Participation

The TJPA has a race-neutral DBE Program and there is no DBE goal on this contract; however, Bidders are encouraged to obtain DBE participation and should refer to the section below for information about any mandatory SBE utilization goal.

15.3 SBE Utilization Goal

The TJPA has not established an SBE utilization goal for this contract. However, Bidders are encouraged to obtain SBE participation for this contract. TJPA accepts certifications from the following as SBEs: any state’s

Unified Certification Program, California Department of General Services, and the San Francisco Contract

Monitoring Division.

15.4 Questions Regarding DBE/SBE

Written questions concerning DBE/SBE/nondiscrimination requirements should be addressed to:

DBE/SBE Liaison Officer

Transbay Joint Powers Authority

425 Mission Street, Suite 250

San Francisco, CA 94105

(415) 597- 4615 fax

Email: Procurement@tjpa.org

16 PREVAILING WAGE ORDINANCE

Services to be performed by an awarded Bidder under this solicitation are “services to protect persons or property or prevent theft, performed by nonsupervisory employees who are licensed by the California Bureau of

Security and Investigative Services (BSIS) or a successor agency to provide security guard or proprietary security guard service, including but not limited to men and women serving as security guards, watchmen, patrolmen, and security officers.” Accordingly, work under this solicitation is governed by San Francisco Labor and Employment Code Article 102.11. The selected contractor shall pay not less than the Prevailing Rate of

Wages (as set under San Francisco Labor and Employment Code Section 103.2) or the rate required by the

Minimum Compensation Ordinance (San Francisco Labor and Employment Code Article 111), whichever is higher for covered individuals, and shall agree to comply with, and to require any of its subcontractors to comply with, the obligations imposed by the referenced law. The Prevailing Rate of Wages effective January 1, 2026 can be found here: https://www.sf.gov/information--prevailing-wage-non-construction-workers. Refer to the Attached Model General Services Agreement for additional details related to the application of this

Ordinance to a contract awarded pursuant to this solicitation.

mailto:Procurement@tjpa.org

Page 22 Friday, August 28, 2026

17 LEVINE ACT

The Levine Act (Government Code § 84308) is part of the Fair Political Practices Act that applies to elected or appointed officers of an agency, and their alternates.

The Levine Act generally provides that while a proceeding involving a contract is pending, and for 12 months following the date a final decision is rendered in the proceeding, Board members (including Board member alternates) and officers may not accept, solicit, or direct a campaign contribution of more than $500 from an applicant for the contract or their agents, if the Board member or officer knows or has reason to know that the applicant has a financial interest.

The Levine Act also generally requires Board members and officers who have received from an applicant for a contract or their agents a campaign contribution of more than $500 in the preceding 12 months to disclose the contribution on the record of the proceeding in which a contract is being considered before the decision on the contract is rendered, and to refrain from making, participate in making, or in any way attempt to use their official position to influence the decision on the contract if the officer has willfully or knowingly received the contribution. The Levine Act provides certain opportunities to cure.

Each Bidder must disclose any campaign contributions of more than $500 the Bidder or its agents have made to a TJPA Board member or officer within the 12-month period preceding the submission of its Bid. This requirement applies to the Bidder, as well as to any member firm or individuals on the Bidder’s team, subsidiaries, parent companies, other firms associated with the Bidder and agents of the Bidder. If such a contribution has been made, Bidder must provide to the TJPA’s Contracting Officer a written statement setting forth the date and amount of said campaign contribution(s). The Contracting Officer must receive this information at the same time the Bid is received. Bidders must provide prompt written notice to the Contracting

Officer of any qualifying contributions made after the Bid is submitted but before the date of the proceeding in which the contract is being considered.

Members of the TJPA Board of Directors are:

Jeff Gee, Peninsula Corridor Joint Powers Board/Caltrain - Chair No Alternate

Rafael Mandelman, SF Board of Supervisors -Vice Chair Tilly Chang, Alternate

Vacant, AC Transit Jean Walsh, Alternate

Julie Kirschbaum, SF Municipal Transportation Agency Judson True, Alternate

Charley Lavery, SF Board of Supervisors Tilly Chang, Alternate

Eileen Mariano, Office of the SF Mayor Alexandra Sweet, Alternate

Mark Tollefson, CA High Speed Rail Authority LaDonna DiCamillo, Alternate

Doanh Nguyen, State Dept. of Transportation (Caltrans), Ex Officio Vacant, Alternate https://www.tjpa.org/about-tjpa/board-directors

Page 23 Friday, August 28, 2026

18 PROTEST PROCEDURES

The full Protest Policy is available on the TJPA website at https://www.tjpa.org/about-tjpa/board-directors >

Board Policy No. 002 Protest.

19 IFB GENERAL CONDITIONS

19.1 Consultant Offices

Assigned staff must be able to reach TJPA offices in a reasonable amount of time when work is needed. The

Transbay Joint Powers Authority (TJPA) will not reimburse the Consultant for the costs of business travel.

19.2 Errors and Omissions in IFB

Respondents are responsible for reviewing all portions of this IFB. Respondents are to promptly notify the

TJPA Executive Director, in writing, if the Respondent discovers any ambiguity, discrepancy, omission, or other error in the IFB. Any such notification should be directed to the Executive Director promptly after discovery, but in no event later than five (5) days prior to the due date for bids. Any modifications or clarifications of this IFB will be made by addenda as provided below.

19.3 Objections to IFB Terms

Should a Respondent object on any ground to any provision or legal requirement set forth in this IFB, the

Respondent must, not more than ten (10) days prior to the due date for bids, provide written notice to the

Executive Director of the TJPA setting forth with specificity the grounds for the objection in form and substance as required by Protest Policy Section 3.2.1.