Technology Device Repair, Parts and Other Related Products and Services

Lewisville Independent School District is requesting proposals for technology device repair, parts, and related products and services under RFP #3370-26, with proposals due September 8, 2026 at 2:00 p.m. (CT) and the questions deadline already passed on August 25, 2026 at 2:00 p.m. (CT).

The District maintains approximately 73,241 iPads and 8,876 MacBooks across a 47,000-student enrollment spanning 127 square miles and thirteen municipalities. LISD is seeking specific pricing for Apple products but invites proposals covering repairs, parts, and services for any District technology device including computers, tablets, laptops, and printers. Vendors may propose product-only, service-only, or combined offerings. Repair work must restore devices to original operational soundness. For equipment that cannot be returned to the District, vendors must provide data destruction and sanitation certifications meeting EPA, NIST, NSA, DOD, and NAID standards.

Pricing must include both line-item pricing for specific repair services and minimum percentage discount pricing applied to the vendor's catalog. All costs including shipping, surcharges, travel, and fees must be included. Vendors must carry Commercial General Liability, Auto Liability, Workers' Compensation, Cyber/Data Breach, and Sexual Misconduct Insurance.

The initial contract term runs November 2026 through November 2028, with two successive two-year renewal options extending through November 2032. The contract renews automatically unless the vendor provides written notice 90 days prior to renewal dates. Award recommendations are tentatively scheduled for October 12, 2026, with an effective award date of October 13, 2026.

Evaluation criteria allocate 35 points to purchase price, 25 points to the extent to which offerings meet District needs, 20 points to quality of goods and services, 10 points to other relevant factors, 9 points to reputation, and 1 point to past District relationship, totaling 100 points.