TCS3 Handheld Service and Repair

Closed State & local contract opportunity

Solicitation number
23-1070-ITQ
State
Florida
Responses due

Opportunity facts

NIGP codes
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Opportunity details come from procurement.opengov.com. Updated .

About this opportunity

Pinellas County Utilities is seeking a maintenance contract for the service and repair of 14 Trimble TCS3 Handheld devices used in the Field Services department through Invitation to Quote (ITQ) #23-1070-ITQ. The procurement targets comprehensive repair services including screen replacement, keypad replacement, resealing units, computer chip/motherboard servicing, RF device replacement, antenna repair, and reconditioning of external rubber components. Vendors must provide an hourly labor rate for repairs, a percentage discount off manufacturer's suggested retail price (MSRP) for parts and accessories, and include a 10% contingency for unspecified repairs. The solicitation requires vendors to be registered with the Florida Division of Corporations and provide comprehensive insurance documentation. Proposals were due on October 17, 2023, at 3:00 pm, with an initial contract term of 36 months and potential for one 12-month extension. Evaluation criteria appear to emphasize technical capability, repair expertise, and competitive pricing for maintaining these critical handheld devices that support real-time data synchronization between field and office operations.

The contract includes a Small Business Enterprise (SBE) preference, potentially offering a 5% advantage for certified local businesses that submit quotes within the first five business days. The Trimble TSC3 Controllers being serviced are rugged handheld devices with advanced technical specifications, including a 5 MP camera, GPS, integrated Bluetooth and Wi-Fi, and the ability to operate in extreme temperatures ranging from -30C to 60C. While specific budget ranges are not explicitly stated, the solicitation suggests a comprehensive approach to maintaining specialized field technology. The devices are critical for streamlining field surveying work, indicating that responsive and skilled maintenance is essential. Vendors must demonstrate expertise in servicing these complex handheld computing solutions, which integrate multiple technologies and require specialized repair capabilities. The procurement spans jurisdictions including Pinellas County and Clewiston City, reflecting a broader regional technology support strategy.

Opportunity text

Pinellas County Utilities requires a maintenance contract for the service and repair of the 14 Trimble TCS3 Handheld devices used in the Field Services department.

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