Street Outreach Data Management System
Closed State & local contract opportunity Posted
- Solicitation number
- RFI 23-000115
- State
- California
- Responses due
Opportunity facts
- Jurisdictions
- NIGP codes
- 92536 Engineering Services (Not Otherwise Classified)
- 94848 Health Care Services (Not Otherwise Classified)
- 948 Health Related Services (See Class 952 For Human Services)
- 958 Management And Operation Services
- 93856 Hospital And Medical Equipment, General, Maintenance And Repair
- 94855 Medical And Laboratory Services (Non-Physician)
- 94851 Imaging And Diagnostic Services
- UNSPSC codes
- 85110000 Disease prevention and control
- 85140000 Alternative and holistic medicine
- 85170000 Death and dying support services
- 85210000 Diagnoses of infectious and parasitic diseases-part a
- 85260000 Diagnoses of endocrine, nutritional and metabolic diseases
- 85100000 Comprehensive health services
- 85120000 Medical practice
- 85150000 Food and nutrition services
- 85270000 Diagnoses of mental and behavioral disorders
- 81000000 Engineering and Research and Technology Based Services
- Point of contact
-
- Eric Axe eric.axe@ceo.oc.gov (714) 834-7273
Opportunity details come from procurement.opengov.com. Updated .
About this opportunity
The County of Orange is issuing a Request for Information on a Street Outreach Data Management System to support its Outreach & Engagement Program serving individuals experiencing homelessness, with responses due August 4, 2026. This is a market-research RFI; no contract will result, though responses will inform a future Request for Proposals.
The County seeks a secure, cloud-based electronic operations management system supporting intake, triage, and dispatch of outreach requests; real-time geographic mapping; client engagement and service tracking; shelter bed coordination; interagency referral management; and performance monitoring across Orange County. The platform must support mobile functionality for iOS devices, integrate with existing County systems including the Homeless Management Information System (HMIS), Compass OC, CHORUS, and ESRI mapping platforms, and comply with federal HUD data collection standards. The system must enable data collection in both field and office environments and maintain strict security and privacy protections.
Respondents must submit electronic copies via the County's Online Bidding System and provide extensive company documentation: SAM.gov confirmation of no active exclusions, a valid Unique Entity Identifier (UEI) number, California Secretary of State active registration, D-U-N-S number, Federal Taxpayer ID, and California Department of Justice registration. Respondents must complete a Levine Act Campaign Contribution Disclosure Form, submit a Vendor Product Accessibility Template (VPAT) Accessibility Conformance Report demonstrating WCAG 2.1 Level AA compliance, execute a Non-Collusion Declaration, and provide an Injury and Illness Prevention Program (IIPP) and Contractor Safety-Activity Checklist. Respondents must indicate whether they qualify as an Orange County Local Small Business (OCLSB) or Disabled Veteran Business Enterprise (DVBE). Questions are due July 28, 2026. The anticipated implementation timeline is three to six months from contract execution. No pricing information, funding amounts, or contract terms are specified in this RFI.
Opportunity text
Project Overview
The County of Orange (County) seeks to implement a secure, centralized, cloud-based electronic operations management system designed to support the full lifecycle of the County's Outreach & Engagement (O & E) Program serving individuals experiencing homelessness. The proposed system will function as a comprehensive operational platform that supports the intake, triage, and dispatch of outreach requests; real-time geographic mapping of outreach activity; client engagement and service tracking; shelter bed coordination; interagency referral management; and performance monitoring.
The intent of this initiative is to modernize the street outreach program's operational infrastructure by replacing fragmented tracking processes with a unified system that improves service coordination, strengthens data integrity, and enables real-time operational decision-making. The system will provide leadership and program administrators with actionable data that supports deployment of outreach resources, monitoring program performance, and compliance with federal, state, and local reporting requirements.
The selected vendor shall provide a secure, scalable platform capable of supporting geographically dispersed field teams and multiple partner agencies engaged in the County's homelessness response system. The system must enable data collection in both field and office environments, support mobile functionality, and allow authorized users to access real-time operational information while maintaining strict security and privacy protections.
The proposed system will integrate operational data across outreach engagement, service referrals, and housing placement activities to create a comprehensive picture of outreach efforts across the County. Through this implementation, the County aims to strengthen accountability, improve response coordination, and support measurable outcomes related to engagement, service connection, and housing placement for unsheltered individuals.
Files
| File | Type | Posted |
|---|---|---|
| Street_Outreach_Data_Management_System.pdf |
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