SRA 25-137, Dell VSAN Ready Node

The Maryland State Retirement Agency (SRA) has issued a procurement opportunity (SRA 25-137) for Dell VSAN Ready Node R740XD support renewal, specifically targeting mission-critical server infrastructure for Baltimore City. The procurement seeks comprehensive technical support services, including ProSupport Plus contracts with two primary service levels: Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch and Mission Critical 7x24 Technical Support and Assistance. The contract will cover multiple service tags (9FTTC3, 9FTRZ3, 9FTSZ3, 9FTOZC3) and provides support for a one-year period from May 16, 2025 to May 16, 2026. Proposals are due on May 6, 2025, at 11:00 am, and must be submitted through the State's eMaryland Marketplace Advantage (eMMA) e-Procurement system. The primary evaluation criterion is the lowest discounted price, with the agency seeking to award the contract to the most advantageous offer that meets all specified requirements.

This procurement is designated as a Small Business Reserve (SBR) procurement, which means only certified small businesses meeting Maryland's statutory requirements can bid on the contract. The solicitation is limited to Master Contractors under the Hardware and Associated Equipment and Services 2012 contract (060B2490022), with no Minority Business Enterprise (MBE) goal established. Bidders must provide new and unused equipment, include estimated ship dates, and submit Manufacturer's Suggested Retail Price (MSRP) screenshots. While specific contract value details are not explicitly stated, the procurement covers support for mission-critical servers with multiple service configurations. Special requirements include maintaining pricing validity for 90 days and providing comprehensive technical support that ensures high-availability infrastructure. The contract appears designed to support Dell technology infrastructure with flexible service deployment options across different organizational units.