SP Safe Repair and Preventative Maintenance Services

The Illinois State Toll Highway Authority (ISTHA) is seeking a qualified vendor to provide Safe Repair and Preventative Maintenance Services through a competitive Request for Quote (RFQ# 25-0059RR). The solicitation requires a vendor to perform maintenance and repair services for various safes and wall safe key cabinets located at multiple Illinois Tollway facilities, including oasis locations and service centers. Specific equipment includes LaGard safes with SmartGard and SmartLinc electronic keypads, one Mosler safe with a Kaba-Mas 552 combination lock, and two wall safe key cabinet units with Kaba-Mas 252 combination locks. The contract term is four years, running from December 15, 2025, through December 14, 2029, with no renewal options. Key performance requirements include completing repairs within 24 hours of notification and providing timely access to parts within five business days. Pricing will be determined through unit rates for regular hours, overtime, Sunday and holiday services, and emergency service fees, to be submitted through the BidBuy platform. The vendor must provide manufacturer parts catalogs and submit percentage discounts or markups from catalog list pricing for each safe manufacturer.

The contract requires the vendor to be licensed by the Illinois Department of Financial and Professional Regulation to provide locksmith services and is explicitly prohibited from subcontracting. Insurance requirements include commercial general liability, automobile liability, and workers' compensation, with specific coverage limits. Vendors must submit a Taxpayer Identification Number (TIN) form and comply with the State of Illinois Chief Procurement Office General Services Standard Terms and Conditions. Electronic submissions are mandatory, with paper responses being automatically disqualified. The solicitation follows a lowest-price, responsive, and responsible bidder selection method, with pricing to remain firm for 180 days and no price increases allowed. While no specific set-aside designations are mentioned, the procurement follows standard state guidelines for equal opportunity and vendor participation. The contract does not specify a total award value, but pricing will be determined through the competitive bidding process on the BidBuy platform, with the state guaranteeing that the selected vendor will provide the lowest available pricing.