SP Safe Repair and Preventative Maintenance Services

The Illinois Tollway is seeking a qualified vendor to provide Safe Repair and Preventative Maintenance Services through a Request for Quote (RFQ #25-0059) for five safes and wall safe key cabinets located at various Illinois Tollway facilities. The contract encompasses four LaGard safes with SmartGard and SmartLinc electronic keypads, one Mosler safe with a Kaba-Mas 552 combination lock, and two wall safe key cabinet units with Kaba-Mas 252 combination locks. Vendors must be licensed by the Illinois Department of Financial and Professional Regulation to provide locksmith services and have parts immediately available to ensure rapid repairs. The required service level mandates repairs be completed within 24 hours of notification, with an Illinois Tollway representative present to authorize and verify work. The solicitation specifies pricing structures including regular hourly rates (8:00 a.m. to 6:00 p.m., Monday through Friday), overtime hourly rates, Sunday and holiday rates, and an emergency service fee. The contract period runs from October 20, 2025, through October 19, 2029, with no renewal options. The proposal submission deadline is September 3, 2025, and electronic submissions are the only acceptable method of response.

The solicitation does not explicitly mention specific set-aside designations or restrictions for disadvantaged enterprises. Subcontracting is expressly prohibited for this contract. Vendors must maintain specific insurance coverages, including commercial general liability insurance of $1,000,000 per occurrence and $2,000,000 annual aggregate, automobile liability coverage, and workers' compensation insurance, with the Illinois Tollway named as an additional insured. Vendors are required to provide a percentage discount or markup from manufacturer catalog pricing for parts from LaGard, SmartGard, SmartLinc, Mosler, Kaba-Mas, and Auditcon. While the exact budget range is not specified, the detailed service requirements and multi-year contract suggest a substantial investment in safe maintenance and repair services. The procurement is limited to vendors capable of servicing safes and key cabinets at facilities in Lake Forest, Lincoln, Belvidere, Downers Grove, and the Ronald Reagan Memorial Tollway.