Sole Source Change Order Notice NETSPAP for Illinois Medicaid Program
Closed State & local contract opportunity Posted
- Solicitation number
- 27-478HFS-MEDPR-B-54110
- State
- Illinois
- Responses due
Opportunity facts
- UNSPSC code
- Point of contact
-
- Dianne Richman dianne.richman@illinois.gov (217) 622-1857
Opportunity details come from bidbuy.illinois.gov. Updated .
About this opportunity
The Illinois Department of Healthcare and Family Services is seeking comments on a sole-source change order to First Transit, Inc. for the Non-Emergency Transportation Services Approval Program (NETSPAP) under contract amendment P-21-478HFS-MEDPR-P-27106, with a public hearing scheduled for September 25, 2026, at 2:00 PM CST and a comment deadline of September 30, 2026. This is a sole-source procurement with no competitive alternative evaluated.
The change order amends the existing competitively awarded contract (Contract 2021-22-002, May 28, 2021 through May 27, 2026) to bring the program into compliance with 42 CFR 440.170, updated in October 2024 to require long-distance non-emergency medical transportation services for Medicaid beneficiaries. HFS determined that transitioning to another vendor would require rebuilding system interfaces and reconfiguring workflows, disrupting federally mandated services requiring prior authorization decisions within 72 hours for expedited requests and seven calendar days for standard requests.
The estimated change order value is $36.5 million, comprising $11.5 million for lodging, $6 million for meals, and $19.1 million for mileage reimbursement. Pricing is based on historical claims data from the HFS Enterprise Data Warehouse and Medicaid Management Information System, utilizing federal travel reimbursement rates under 5 U.S.C. 5701–5711. The amendment is effective November 1, 2026, and is funded through state appropriated funds and federal funds.
The public hearing will be held via WebEx (US Toll: 1-312-535-8110 or 1-415-655-0002, Access Code: 28661804104). Interested parties must submit written comments or request a hearing by 4:00 PM on September 25 to Dianne Richman, Chief Procurement Office–General Services (Dianne.Richman@illinois.gov, 217-622-1857). The hearing will be cancelled if no comments or hearing requests are received by the deadline. The State Purchasing Officer approved the procurement on September 16, 2026.
Opportunity text
This is a notice of intent to award a sole source change order to P-21-478HFS-MEDPR-P-27106 - First Transit, Inc. to provide Non- Emergency Transportation Services Approval Program (NETSPAP) for HFS Medical Assistance Program customers to become compliant with CFR: 42 CFR 440.170. See attachment for details. The hearing will be canceled unless an interested party submits written comments or makes a written request.
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