Single Source for Phonak and Roger hearing aid parts and repair

The Florida School for the Deaf and the Blind (FSDB) is seeking a single source provider for Phonak and Roger brand hearing aid parts and repair services for fiscal year 2022-2023. The estimated not-to-exceed amount for this procurement is $19,999.99. Phonak U.S. is the intended source, as they are the manufacturer and sole provider of Roger products, which cannot be resold by other entities. Phonak is the only company equipped and trained to provide ongoing service and maintenance for these products, and using a service company other than Phonak would invalidate the product warranties. The justification for this single source procurement is that Phonak is the only source for the required Phonak and Roger hearing aid parts and repair services, and there are no other sources available.

This procurement is open for 15 business days, during which vendors who feel they can fulfill this requirement are encouraged to provide information demonstrating their capabilities. There are no set-aside designations or restrictions on the types of organizations that can respond. The current incumbent vendor is Phonak U.S., and the existing infrastructure and technology requires integration with Phonak's products and services. The estimated budget for this procurement is not-to-exceed $19,999.99.