Session Initiated Protocol (SIP) Trunking Services

Delaware State University has issued a Request for Proposal (RFP) for Session Initiated Protocol (SIP) Trunking Services, seeking to replace existing telecommunications infrastructure across its ten campus locations. The procurement focuses on implementing a new SIP trunking solution for three campus data center locations, with a requirement to handle 200 concurrent call paths. The proposed solution must be fully compatible with the University's existing Cisco Unified Communications System and provide comprehensive telecommunications capabilities including local number portability, unlimited local calling, long-distance services, E-911 capabilities, and analog device support. Technical requirements mandate Quality of Service (QoS) technologies, fault-tolerance, and the ability to load-balance calls across multiple circuits. The evaluation process will assess vendors based on technical capabilities, vendor experience, implementation plan, and cost, with a total possible scoring of 100 points. Key procurement dates include a virtual voluntary pre-bid meeting on November 13, 2025, a question deadline of November 19, 2025, proposal responses due by December 08, 2025, and final proposals due on January 14, 2026, at 3:00 PM local time. The anticipated contract start date is April 1, 2026, with an initial three-year term and options for two additional one-year renewals.

The RFP explicitly states that non-State funds will be used for this procurement and emphasizes a commitment to non-discrimination, ensuring that bidders will not be disadvantaged based on race, creed, color, sex, sexual orientation, gender identity, or national origin. Minority Business Enterprises, Disadvantaged Business Enterprises, Women-Owned Business Enterprises, and Veteran-Owned Business Enterprises are specifically afforded full opportunity to submit bids. The bid bond requirement has been waived, and Delaware State University reserves the right to reject any or all bids and waive any informalities in the bidding process. Vendors must provide detailed pricing for different call path capacities, including non-recurring and monthly recurring costs, and attach a comprehensive rate sheet for local, domestic, and international long-distance rates. While specific budget ranges are not explicitly stated, the procurement involves replacing existing telecommunications infrastructure across ten campus locations with a sophisticated SIP trunking solution capable of supporting 200 concurrent call paths. The contract structure allows for potential expansion through two one-year renewal options, suggesting flexibility for the University's evolving telecommunications needs.