ServiceNow Renewal with HRSD
Closed State & local contract opportunity Posted
- Solicitation number
- B2727765
- State
- Pennsylvania
- Responses due
Opportunity facts
Opportunity details come from phlcontracts.phila.gov. Updated .
About this opportunity
City of Philadelphia is soliciting renewal quotes for ServiceNow software with the Human Resources Services Department (HRSD), due August 18, 2026. All software purchases are awarded to the City's current software vendors unless otherwise stated.
Quotes must be submitted through the PHLContracts online platform (www.PHLContracts.phila.gov) following a twelve-step procedural checklist. Vendors must confirm seller role, complete all required fields across General, Items, Questions, Terms & Conditions, Attachments, and Summary tabs, enter unit costs and discounts for listed items, answer mandatory questions, download and accept terms and conditions, and attach supporting documentation. The Software Program does not apply Local Business Entity (LBE) certification requirements, though vendors must answer the LBE question to proceed. Vendors may be required to submit product literature at the City's request. The platform requires sellers to click "Save & Continue" on every tab to prevent loss of work; incomplete quotes can be accessed and continued through the Quotes tab prior to final submission.
Opportunity text
All software purchases will be awarded to the City's current software vendors unless otherwise stated under Section A. Vendor must submit literature on products offered, at the City's request.
Files
| File | Type | Posted |
|---|---|---|
| Seller_Software_Program_Checklist_B2727765.pdf |
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