Senstar Care Gold 3 Year Service Warranty

The Minnesota Department of Direct Care and Treatment is requesting bids for a three-year Senstar Care Gold Service Warranty for the Minnesota Security Hospital at Moose Lake (MSOP) under SWIFT Event #2000018482, with bids due August 19, 2026 at 10:00 a.m. central time. Responders must be factory-authorized dealers for Senstar and submit bids electronically through the SWIFT Supplier Portal; non-electronic submissions are rejected.

The warranty covers the MSOP Moose Lake fence system (Senstar Fiber Patrol Fence detection system, installed November 2025) located at 1111 Highway 73, Moose Lake, Minnesota. The scope includes advance replacement parts shipping within two business days, remote fault diagnostics, free factory training at Senstar facilities, and unlimited 24/7 technical telephone support. Covered components are specified in Exhibit C of the sample contract and include transmitter and receiver pairs, sensor units, fiberoptic cables, field splice enclosures, network managers, and cascade devices.

The estimated annual contract value ranges from $35,000 to $48,000 (not construed as a minimum or maximum obligation). The contract term runs September 1, 2026 through August 31, 2029, with an option to extend up to one additional month in increments determined by the State. Pricing in Exhibit D is listed at a unit price of $1.00 per service warranty, representing a firm maximum for the three-year initial term. The contractor must maintain commercial general liability insurance of $2 million per occurrence, commercial automobile liability of $2 million combined single limit, and workers' compensation insurance per Minnesota statutory requirements.

The State offers preference points to certified targeted group businesses, economically disadvantaged businesses, and veteran-owned businesses (12% of total available points), as well as eligible DEED/DHS providers (6% of total available points). Questions are due August 11, 2026 at 10:00 a.m. to Sara Mock at sara.mock@state.mn.us. Bidder offers remain firm for 180 days following submission. The State's Authorized Representative is Lonnie Danielson, Physical Plant Director at MSOP-Moose Lake.