Security Alarm System - SSF Tax Collector's Office 1024 Mission Road

The County of San Mateo Treasurer-Tax Collector's Office is requesting proposals for the design and installation of a security intrusion alarm system at a new 650-square-foot satellite office located at 1024 Mission Road in South San Francisco, with proposals due September 1, 2026, and questions due August 25, 2026.

A local-business preference under the County's Procurement Preference for Local Businesses Ordinance applies, with up to 10% preferential points awarded to local businesses and non-profits, and additional preference for certified small and micro businesses. Vendors must meet minimum qualifications: four years of experience within the last seven years, an account manager with two years' experience within the last five years, SAM registration, criminal background checks for assigned personnel within the last 12 months, and acceptance of the County's standard contract template without modifications.

The system must include two door contacts, motion detectors, five wireless hold-up alarm pads powered by lithium batteries, one keypad, a control panel, and a cellular communicator. All equipment must be non-proprietary and transferable to alternative monitoring providers without replacement of core components. The system must maintain 99% operational uptime and process signals at defined priority intervals: life-safety signals within 30 seconds, property-intrusion signals within 45 seconds, and system-health signals within 60 minutes. The scope includes 24/7 UL-listed monitoring services. Vendors must carry commercial general liability insurance at $1 million per occurrence and $1 million general aggregate, with workers' compensation and automobile liability coverage at $1 million each; the County must be listed as an additional insured.

The contract term is three years with one optional two-year extension exercisable at the County's discretion upon 30 days' written notice. Installation is scheduled to commence no earlier than December 15, 2026, with system commissioning targeted for December 2026. Evaluation will be conducted in two phases: Phase 1 assigns 60% weight (30 points) to firm qualifications and 40% weight (20 points) to pricing. Proposers must submit equipment specifications with unit costs, labor, installation, permitting, ongoing monitoring fees, and annual maintenance costs. Payment is due upon project completion and receipt of invoice. The anticipated contract award date is October 30, 2026. Sales tax applies at the South San Francisco rate.