SCADA/Control Systems Integration (CSI) Master Services Agreement

The City of Warner Robins, Georgia is soliciting proposals to establish a Master Services Agreement for SCADA and Control Systems Integration maintenance, support, and capital improvement services for its water and wastewater utility systems, with proposals due August 27, 2026 and a mandatory pre-bid meeting and site visit on August 14, 2026 at 9:00 a.m. ET at WTP #1.

The scope spans PLC replacement across approximately thirteen water treatment plant and remote well facilities; radio-to-cellular telemetry migration; remediation of broken input/output points and alarm signals; remote chemical dosage control implementation; non-potable water pump controls; and security cameras with integrated alarm functionality at two wastewater treatment facilities, eight water treatment plants, five elevated tanks/standpipes, and three remote wells. The MSA will establish a contractual framework defining qualification standards, service level expectations, and rate structures, with individual work authorized through task orders. Task Order No. 1, included in the RFP, addresses immediate capital improvements and will be issued concurrently with or immediately following MSA execution.

The initial MSA term is one year with renewal options at the City's discretion for additional one-year periods upon thirty days' notice. Proposers must submit labor rate schedules for controls engineers, field technicians, project managers, and programmers at standard, overtime/after-hours, and weekend/holiday rates; scheduled maintenance pricing for quarterly, semi-annual, and annual visit options; unscheduled service call fees; and materials markup percentages. Task Order No. 1 pricing must be organized by scope category with a required ten percent contingency line item.

Evaluation uses weighted criteria: Qualifications (30%), Maintenance and Support Services (20%), Maintenance/Support Rate Structure (10%), Quality of Task Order No. 1 Solutions (20%), and Task Order No. 1 Pricing (20%). Proposers must provide a Bid Bond equal to five percent of total Task Order No. 1 proposed price and complete Immigration and Security Affidavits, Non-Collusion Affidavits, and Certification of Nonsegregated Facilities. Insurance requirements include Commercial General Liability of $1 million per occurrence/$2 million aggregate, Professional Liability/E&O of $1 million per claim/$2 million aggregate, Cyber Liability of $2 million per claim/aggregate, and Umbrella/Excess Liability of $3 million per occurrence/aggregate. Performance and Payment Bonds at one hundred percent of Task Order contract value are required upon award.