Salt Lake City Request for Information SLCI27004 Public Safety Scheduling and Timekeeping System

Salt Lake City Corporation is issuing a Request for Information on a cloud-based public safety timekeeping and scheduling system, with responses due August 12, 2026. This is an information-gathering exercise preceding formal procurement; responses do not constitute offers and cannot form binding contracts.

The system must serve Police, Fire, and Emergency 911 departments and replace the current Telestaff platform. Required functional capabilities include cloud and mobile user interface access, automated shift bidding based on seniority, electronic scheduling for shift lengths from 8 to 48 hours, staff communications via SMS and mobile applications, comprehensive reporting with API export, SAML single sign-on with multi-level access controls, and integration with Workday Human Capital Management for payroll processing (employee IDs and work codes) and with city systems including Accela, ImageTrend Fire and Medical, and Versaterm. Vendors must also demonstrate capacity to manage third-party employment opportunities and shift sign-ups for special events.

Vendor responses are limited to 40 pages and must address system descriptions, detailed integration specifications, security standards and compliance measures, standard implementation timelines and approaches, licensing and support models for both on-premise and cloud deployment, technical support levels and response times, and upfront cost estimates for implementation and licensing. The RFI does not establish contract value, term, set-asides, award dates, funding sources, or an incumbent vendor. Responses submitted to the City are protected under Utah Code Section 63G-2-305 and do not require a separate Claim of Confidentiality.