RFQt Tablet and Electronic Device Repair & Maintenance Services

The City of Fort Worth's Purchasing Division is seeking a qualified vendor for tablet and electronic device repair and maintenance services through Request for Quote (RFQt) Reference #26-0034, targeting the Information Technology Solution Department. The procurement requires vendors to provide comprehensive repair services for City-owned electronic devices, including screen replacement, battery replacement, charging port repair, button repair, camera repair, and water damage restoration. Qualified vendors must have a minimum of two years of experience and be located within 15 miles of City limits. The initial contract term is one year, with potential renewals for up to four additional one-year periods, and services will be provided on an as-needed basis. Evaluation criteria include unit price, total quote price, delivery date, testing samples, vendor's past performance, and the city's special needs. The solicitation was posted on November 13, 2025, with quotes due by November 20, 2025, and requires electronic submission through the Euna Portal. Vendors must submit completed RFQt-01 forms, a bid table, and have a 90-day quote acceptance period.

The procurement is subject to the Small Business Program (Ordinance No. 27832-08-2025), which may provide advantages to small and disadvantaged business enterprises. Vendors are encouraged to submit a Small Business Enterprise Certificate if applicable, and the city reserves the right to make multiple awards and reject bids at its discretion. The contract includes an option for other governmental entities to potentially participate under the same terms, conditions, specifications, and pricing. The total compensation for the contract is not to exceed $100,000, with vendors required to maintain comprehensive insurance coverage, including Commercial General Liability ($2,000,000 per occurrence), Automobile Liability, Professional Liability, Workers' Compensation, and Technology Liability. Successful vendors must register for direct deposit payments and provide a 90-day warranty on all repairs. The city will evaluate quotes based on the lowest responsive and responsible bidder, with potential for annual pricing adjustments with 90 days' notice and written proof of cost increases.