RFQ-ITS EEOS72424 Media Monitoring and Analysis Software-as-a-Service (SaaS)

The State Controller's Office (SCO) in California is seeking a media monitoring and analysis Software-as-a-Service (SaaS) solution through Request for Quote (RFQ) Number EEOS72424. The procurement aims to acquire a cloud-based platform capable of distributing press releases to major California media markets, including print, broadcast, and internet outlets across regions like Los Angeles, San Francisco, Sacramento, and San Diego. The software must support up to 50 press releases during the contract period, with each release limited to 600 words, and provide features such as personalized graphics, automated review, distribution list modifications, and comprehensive analytics reporting. The platform will serve six total users (one account administrator and five additional users) and must offer 24/7 customer support, email distribution confirmations, press release scheduling, and robust information security infrastructure. The evaluation process will utilize a best value methodology, with scoring across administrative requirements, mandatory technical requirements, desirable requirements (100 points), and cost (100 points). The contract is set to begin on April 25, 2025, with the bid submission deadline of April 14, 2025, and an anticipated award date of April 24, 2025.

The RFQ includes provisions for preference and incentive programs, with potential adjustments for Small Businesses (5%), Disabled Veteran Business Enterprises (up to 5%), and Target Area Contract Preference Act considerations. While no specific incumbent vendor is mentioned, the contract allows for potential amendments and additional funding, with SCO reserving the right to terminate the agreement with 30 days' written notice. Bidders must complete Attachment 14 Cost Worksheet to detail their pricing for the six-user license, though the total estimated contract value is not explicitly stated. The SCO emphasizes that the listed service estimates are for bidding purposes only and does not guarantee a minimum amount of work. Potential respondents should note that all associated costs, including labor, supplies, equipment, travel, taxes, and insurance, must be covered within the total agreement amount. The procurement is open to vendors capable of meeting the comprehensive technical and service requirements outlined in the RFQ and Scope of Work documents.