RFQ CSC 25-209

The California Science Center is seeking to procure alarm notification software for its Living Support Systems (LSS) through Request for Quotation RFQ CSC 25-209, which will serve jurisdictions including Los Angeles County, Lake Los Angeles CDP, Los Angeles City, and East Los Angeles CDP. The procurement requires eight annual named user licenses for software that will integrate with the existing Rockwell FactoryTalk system to monitor real-time alarms and automatically send notifications to designated staff via SMS and email for mission-critical aquatic animal enclosure life support systems. Deliverables include software supply, installation, configuration, and six months of monthly 24/7 technical support during the base term from January 1, 2026 through June 30, 2026. Key mandatory qualifications include Rockwell Automation Technology Partner status. Critical procurement dates include December 11, 2025 at 2:00 PM for written question submissions, December 16, 2025 at 2:00 PM for quotation submissions, and a proposed award date of December 26, 2025. Quotations must be submitted on a mandatory "All or None" basis using only the state's quotation forms, with all fees included in the goods price and quoted F.O.B. Destination.

The solicitation includes several set-aside designations and incentives, specifically a five percent small business preference for non-small businesses demonstrating 25 percent California certified small business subcontractor participation, and a Disabled Veteran Business Enterprise (DVBE) incentive adjustment not to exceed five percent or $100,000. Bidders must submit multiple documentation requirements, including a California Retailer's Seller's Permit, Bidder Declaration form, references, proof of technology partner status, Payee Data Record, and applicable DVBE declarations. The contractor will be required to provide a 90-day warranty on installation services and a full-contract-duration warranty on software functionality and license compliance. Additional requirements include mandatory criminal background checks and IT security training for contractor personnel, with the contractor bearing full responsibility for potential data breach costs and required to notify the Science Center within 24 hours of any security incidents. The contract includes potential options to extend the agreement for up to two additional one-year periods contingent on satisfactory performance and continued organizational need.