RFQ_C_25-209_Alarm_Notification_Software_LSS.pdf

State of California California Science Center Administrative Services, State Procurement Rev. 07/2025

STATE OF CALIFORNIA

Request for Quotation Alarm Notification Software for LSS

Solicitation Release Date: 12/01/2025

Optional Pre-bid

Conference/Walkthrough: Call to Schedule

Written Questions Due Date: 12/11/2025 by

2:00 PM

Written Response Released: 12/12/25 by 5:00 PM Quote Due Date: 12/16/2025 Responses must be emailed or delivered to the California Science Center before 2:00 P.M. on the quote due date.

Notice of Intent to Award Release: 12/17/2025 by 5:00 PM Proposed Award: 12/26/2025

Return quote to:

700 Exposition Park Drive Los Angeles, CA 90037

Or eguzman@californiasciencecenter.ca.gov

SOLICITATION NO. C 25-209

REVISION NO.

For further information contact:

Erica Guzman 213-744-2261 EGuzman@californiasciencecenter.ca.gov

Delivery Location:

Attn: Erica Guzman 700 Exposition Park Drive Los Angeles, CA 90037

Delivery:

Final Delivery, inspection and acceptance shall be at the location described herein.

SUPPLIER INFORMATION

Supplier Name: Address: Contact Name:

Phone:

Fax:

Federal Employer Identification Number:

Email:

ARE YOU CLAIMING TO BE A CALIFORNIA

CERTIFIED SMALL BUSINESS?

ARE YOU CLAIMING TO BE A CALIFORNIA

CERTIFIED DISABLED VETERAN BUSINESS

ENTERPRISE?

Name (Print):

YES, No. NO YES, No.

NO

IF YES, MANUFACTURER?

IF YES, BROKER?

Title:

YES NO N/A

YES NO N/A

ARE YOU A NON-SMALL BUSINESS CLAIMING

AT LEAST 25% SMALL BUSINESS

SUBCONTRACTOR PREFENCE?

ARE YOU A NON-DVBE CLAIMING DVBE

SUBCONTRACTOR INCENTIVE?

Signature:

YES, No. NO YES, No.

NO

Date:

Bidder offers and agrees if this response is accepted within 45 calendar days following the date the response is due to furnish all the items upon which prices are quoted, at the prices set opposite each item, delivered at the designated point(s) by the method of delivery and within the times specified and subject to the attached General Provisions. DELCARATIONS UNDER PENALTY OF PERJURY; By signing above, with inclusion of the date of signature, the above signed bidder DECLARES UNDER PENALTY OF PERJURY under the laws of the State of California as follows: (1) (STATEMENT OF COMPLIANCE). The above signed as complied with the non-discrimination program requirements of Government Code 12990 and Title 2, California Administrative Code Section 8103, and such declaration is true and correct. (2) The National Labor Relations Board declaration set forth in Paragraph 48 of the General Provisions is true and correct. (3) If a claim is made for the Small Business or Disabled Veterans Business preference, the information set forth within is true and correct.

Base Term

ITEM

NO.

DESCRIPTION QTY UNIT

COMMODITY/ PRODUCT

CODE

UNIT PRICE EXTENSION

1.

FY 25-26

Annual Named User Licenses (01/01/26 - 06/30/26)

8 EA $ $

2.

FY 25-26

Labor necessary to supply, install, and configure alarm notification software.

(01/01/26 - 06/30/26)

1 EA $ $

3.

FY 25-26

Monthly 24/7 technical support (01/01/26 - 06/30/26)

6 M $ $

SHIPPING/FREIGHT:

(Carrier freight bill will be required for freight costs over $50.00 prior to payment.

Freight over 100 lbs. and/or over will be subject to freight rate analysis to determine best rates.)

TAXABLE SUBTOTAL: $

(Taxes are assessed based upon where the products are physically received.) TAX: $

NON-TAXABLE SUBTOTAL: $

TOTAL COST: $

Option Years

FISCAL YEAR FY 26-27 FY 27-28

SERVICE DATES (07/01/26 - 06/30/27) (07/01/27 - 06/30/28)

ITEM

NO.

DESCRIPTION QTY UNIT

1.

Annual Named Users License

8 EA

2.

Monthly 24/7 technical support

12 M

SUBTOTAL EACH

OPTION YEAR:

TOTAL COST (All Option Years): $

REQUEST FOR QUOTATION

CONTINUATION

Supplier Name: Solicitation No.

C 25-209

Rev.

Bid Requirements:

1. Specifications: Vendor is required to meet all specifications as outlined in Specifications, Attachment 8.

2. Bidder’s Instructions and General Provisions: Vendor is required to read the following carefully:

☒ Bidders Instructions (DGS PD 451) - Revised 11/09/11 ☐ General Terms and Conditions for Non-IT Services contracts except for Interagency Agreements

(GTC) – Revised 02/21/2025 ☐ General Terms and Conditions for Non-IT Goods (DGS PD 401-NITGP Goods) – Revised 02/20/2025 ☐ General Provisions Information Technology Cloud Computing Services (DGS PD 402-ITGP Cloud) – Revised 02/20/2025 ☒ General Provisions Information Technology Non-Cloud Goods & Services (DGS PD 403-ITGP Non-Cloud) - Revised 02/20/2025

3. Delivery: Delivery shall take place during regular working hours, 7:30 am to 4:00 pm., Monday through Friday, except State observed holidays. Final delivery, inspection and acceptance shall be at the location described herein.

4. Tie Bids: In the event of a precise tie between vendors, a coin toss will determine the vendor to receive the award. Such event will be observed by witnesses and documented within the procurement file.

5. Quotation Award: For the purposes of this solicitation, contract award will be made based on “All or None”.

6. Cash Discounts: Cash discounts will not be considered when evaluating bid responses for award purposes. However, cash discounts may be offered and taken by departments processing invoices within the timeframe specified.

7. Shipment: For the purposes of this solicitation, only responses quoting F.O.B Destination will be accepted.

8. Inquiries/Questions: Written questions must be submitted to eguzman@californiasciencecenter.ca.gov and received by 2:00 PM on 12/11/25. Science Center response to written questions will be provided by 5:00 PM on 12/12/25.

9. Quotation Attachments: Responses that reference a supplier’s own terms and conditions or provisions will be considered non- responsive and will be rejected.

10. Important Note: Only offers quoted on the State’s own quotation forms will be considered. BID SHEET CANNONT BE ALTERED.

All fees must be included in the goods price.

Seller’s Permit: Science Center must be provided your company’s California Retailer’s Seller’s Permit or Certification of Registration and, if applicable, the permit or certification of all participating affiliates, issued by California’s State Board of Equalization (BOE), pursuant to all requirements as set form in Sections 6487, 7101 and sections 6452.1, 6487.3, 18510 of the Revenue and Taxation Code, and Section 10295.1 of the Public Contract code. See Seller’s Permit, Attachment 1. An award will be conditional until Science Center receives the required document.

Declaration Forms: All bidders must complete the Bidder Declaration (GSPD-05-105), Attachment 2 and include it with the response. When completing the declaration, bidders must identify all subcontractors proposed for participation in the contract. Bidders awarded a contract are contractually obligated to use the subcontractors for the corresponding work identified unless a written request for substitution is submitted and State agrees to it.

Per Military Veteran Code (MVC) 999.5, a prime contractor who commits to subcontracting to a Disabled Veteran Business Enterprise (DVBE) must complete the Prime Contractor Certification (Std. 817) upon completion of work to certify the following: The total amount the prime contractor received under the contract.

The name and address of the disabled veteran business enterprise that participated in the performance of the contract and the contract number.

The amount and percentage of work the prime contractor committed to provide to one or more disabled veteran business enterprises under the requirements of the contract and the amount each disabled veteran business enterprise received from the prime contractor.

That all payments under the contract have been made to the disabled veteran business enterprise.

Contractor also agrees to certify on Prime Contractor’s Certification DVBE Subcontractor Report (Form STD 817) that DVBE subcontractor participation under this agreement is in compliance with the goals specified at the time of award of contract or with any subsequent amendment.

Upon request by the awarding department, the prime contractor shall provide proof of payment for the work.

Per Military Veteran Code (MVC) 999.7, if a prime contractor who commits to subcontracting to a Disabled Veteran Business Enterprise (DVBE) fails to return a completed Std. 817 to the awarding department, then the awarding department shall withhold, on contracts entered into on or after January 1, 2021, ten thousand dollars ($10,000), until the prime contractor who committed to subcontracting to a Disabled Veteran Business Enterprise (DVBE) complies with the certification requirements of subdivision (d) of Section 999.5.

A prime contractor that fails to comply with the certification requirement shall, after notice, be allowed to cure the defect. Notwithstanding any other law, if, after at least 15 calendar days but not more than 30 calendar days from the date of notice, the prime contractor refuses to comply with the certification requirements, the awarding department shall permanently deduct ten thousand dollars ($10,000) from the final payment, or the full payment if less than ten thousand ($10,000).

CONTINUATION

Supplier Name: Solicitation No.

At the State’s option prior to award, bidders may be required to submit additional written clarifying information. Failure to submit the required written information as specified will be grounds for rejection.

Payee Data Record: The successful bidder is required to submit a Payee Data Record (Std. 204), Attachment 5 listing their Taxpayer Identification Number. Payee Data Record Supplement (Std. 205), Attachment 6 is optional. Form is used to provide remittance address information if different than the mailing address on the Std. 204 – Payee Data Record.

GenAI Disclosure Notification: The State of California seeks to realize the potential benefits of GenAI, through the development and deployment of GenAI, while balancing the risks of these technologies.

Bidder/Offeror must notify the State in writing if it: (1) intends to provide GenAI as a deliverable to the State; or (2), intends to utilize GenAI, including GenAI from third parties, to complete all or a portion of any deliverable that materially impacts: (i) functionality of a State system, (ii) risk to the State, or (iii) Contract performance. For avoidance of doubt, the term "materially impacts" shall have the meaning set forth in State Administrative Manual (SAM) 4986.2.

Failure to report GenAI to the State may result in disqualification. The State reserves its right to seek any and all relief it may be entitled to as a result of such non-disclosure.

Upon notification by a Bidder/Offeror of GenAI as required, the state reserves the right to incorporate GenAI Special Provisions into the final contract or reject bids/offers that present an unacceptable level of risk to the state.

Government Code 11549.64 defines “Generative Artificial Intelligence (GenAI)” as an artificial intelligence system that can generate derived synthetic content, including text, images, video, and audio that emulates the structure and characteristics of the system’s training data.

Secretary of State: The Contractor shall be an individual or firm licensed to do business in California and shall obtain, at his/her expense, all licenses and permits required by law for accomplishing any work required in connection with a Purchase Order.

If a Contractor is located within the State of California, a business license from the City/County in which they are headquartered is necessary;

however, if they are a corporation, a copy of their incorporation documents/letters from the Secretary of State’s Office can be submitted. If a Contractor is outside the State of California, they will need to submit to Science Center, a copy of their business license or incorporation papers for their respective State showing that their company is in good standing in that State.

In the event any licenses and/or permits expire at any time during the term of the Purchase Order, Contractor agrees to provide the Science Center, a copy of the renewed licenses and/or permits within thirty (30) days following the expiration date. In the event the Contractor fails to keep in effect, at all times, all required licenses and permits, the State may, in addition to any other remedies it may have, terminate the Purchase Order upon occurrence of such event.

Responsible Bidder: The California Science Center may require bidder(s) to submit evidence of their qualifications at such times and under conditions, as it may deem necessary. The question of whether a particular bidder is a responsible bidder may involve an evaluation of the bidder’s experience, type of facility, expertise or financial resources regarding the particular items requested by the pertinent solicitation. If a bidder has been determined to be non-responsible, the bid shall be rejected.

New Equipment: All equipment to be provided in response to a State of California solicitation shall be new and latest model in current production.

USED, SHOPWORN, DEMONSTRATOR, PROTOTYPE OR DISCONTINUED MODELS ARE NOT ACCEPTABLE.

Emailed Quotes: If bids are submitted via email, the subject line must clearly identify the solicitation number and the offer due date.

Quotes submitted via email must be submitted to eguzman@californiasciencecenter.ca.gov by the date and time specified on page one (1) of this RFQ.

Small Business Certification: Any bidder claiming to be a small business must possess certification by California prior to the day and time bids are due.

Small business nonprofit veteran service agencies (SB/NVSA) claiming to be a small business must possess certification by California prior to the day and time bids are due.

Procurement staff will complete the Commercially Useful Function (CUF) Evaluation Worksheet to determine if small business is CUF compliant at time of bid submission.

Questions regarding certification should be directed to the OSDS at (916) 375-4940.

Small Business Regulations: The Small Business regulations, located in the California Code of Regulations (Title 2, Division 2, Chapter 3, Subchapter 8, Section 1896 et. seq.), concerning the application and calculation of the small business preference, small business certification, responsibilities of small business, department certification, and appeals are revised, effective 09/09/04. The new regulations can be viewed at (www.pd.dgs.ca.gov/smbus). Access the regulations by Clicking on “Small Business Regulations” in the right sidebar. For those without Internet access, a copy of the regulations can be obtained by calling the Office of Small Business and DVBE Services at (916) 375-4940.

Non-Small Business Subcontractor Preference: A 5% bid preference is now available to a non-small business claiming 25% California certified small business subcontractor participation. If applicable, claim the preference in the box on the right-hand side of the first page of this solicitation.

Small Business Nonprofit Veteran Service Agencies (SB/NVSA): SB/NVSA prime bidders meeting requirements specified in the Military and Veterans Code Section 999.50 et seq. and obtaining a California certification as a small business are eligible for the 5% small business preference. If applicable, claim the preference in the box on the right-hand side of the first page of this solicitation.

Attachment with bid required if claiming the Small Business Preference: All bidders must complete and include the Bidder Declaration form GSPD-05-105. If claiming the non-small business subcontractor preference, the form must list all of the California certified small businesses with

CONTINUATION

Supplier Name: Solicitation No.

which you commit to subcontract in an amount of at least twenty-give percent (25%) of the net bid price. (GC 14838 et seq.)

All certified small businesses must perform a “commercially useful function” in the performance of the contract as defined in Government Code Section 14837(d)(4).

Disabled Veteran Business Enterprise Certification: Any bidder claiming to be a disabled veteran business enterprise must possess certification by California prior to the day and time bids are due. Procurement staff will complete the Commercially Useful Function (CUF) Evaluation Worksheet to determine if disabled veteran business enterprise is CUF compliant at time of bid submission. Questions regarding certification should be directed to the OSDS at (916) 375-4940.

California Disabled Veteran Business Enterprise (DVBE) Program Requirements:

“For the purposes of this solicitation, the DVBE program requirements have been exempted, but the DVBE incentive still applies.”

DVBE Bid Incentive: In accordance with Section 999.5(a) of the Military and Veterans Code an incentive will be given to bidders who provide DVBE participation. For evaluation purposes only, the State shall apply an incentive to bids that propose California certified DVBE participation as identified on the Bidder Declaration GSPD-05-105 and confirmed by the State. The incentive amount for awards based on low price will vary in conjunction with the percentage of DVBE participation. Unless a table that replaces the one below has been expressly established elsewhere within the solicitation, the following percentages will apply for awards based on low price.

Awards based on low price - the net bid price of responsive bids will be reduced (for evaluation purposes only) by the amount of DVBE incentive as applied to the lowest responsive net bid price. If the #1 ranked responsive, responsible bid is a California certified small business, the only bidders eligible for the incentive will be California certified small businesses. The incentive adjustment for awards based on low price cannot exceed 5% or $100,000, whichever is less, of the #1 ranked net bid price. When used in combination with a preference adjustment, the cumulative adjustment amount cannot exceed $100,000.

Procurement staff will complete the Commercially Useful Function (CUF) Evaluation Worksheet to determine if DVBE is CUF compliant at time of bid submission.

Attachments: The following documents are considered part of this solicitation and those asterisked (*) must be returned with the quote response or the quote may be considered invalid and be rejected.

1. Seller’s Permit, Attachment 1 (1 page) *

2. Bidder Declaration Written (GSPD-05-105), Attachment 2 (2 pages) *

3. Bidder’s References, Attachment 3 (1 page)*

4. Mandatory Qualification of Rockwell Automation Partner Status, Attachment 4 (1 page)*

5. Payee Data Record (STD 204), Attachment 5 (2 pages) *

6. Payee Data Record (STD 205), Attachment 6 (2 pages) **

7. Disabled Veteran Business Enterprise Declarations, Attachment 7 (1 page)**

8. Scope of Work and Exhibits, (10 pages)

*Please note that Attachment #1, #2, #3, #4, #5 and Page 1 of the RFQ MUST be returned with the quotation or the quotation may be rejected. Page 1 and 2 MUST be completed in its entirety (e.g., amount of each item needs to include a dollar amount. Please refrain from stating see quote, see totals, see subtotals, bulk price, etc., or leaving blank.).

**Bidder must return Attachment #6 and #7 if applicable.

Page 1 and 2 MUST be completed in its entirety (e.g., amount of each item needs to include a dollar amount. Please refrain from stating see quote, see totals, see subtotals, bulk price, etc., or leaving blank.).

Attachment 1 – California Retailer’s Seller’s Permit

1. Does your company have a presence in California? ☐ Yes ☐ No

a) If yes, proceed to Question 2.

b) If no, initial each statement below that is applicable to your company:

Company is located outside of California

Company does not have any office, sales room, warehouse, or place of business in California.

Company does not have any sales representative(s), agent(s), or canvasser(s) located in California

Company does not receive any rental payments from the lease of tangible personal property in California

Note: A California Retailer’s Seller’s Permit or Certification of Registration is required for this award unless all the exemptions listed above are applicable. As a company, you are responsible for self-certifying that each item supporting a Seller’s Permit exemption is or not applicable.

2. Do you intend to sell or lease good or services that would ordinarily be subject to sales tax if sold at retail?

☐ Yes ☐ No

a) If no, action is not required.

b) If yes,

1) Provide CA Retailer’s Seller’s Permit Number: AND

2) Attach a copy of your company’s California Retailer’s Seller’s Permit or Certification of Registration, and if applicable, the permit or certification of all participating affiliates, issued by the California State Board of Equalization (BOE), which is pursuant to all requirements set forth in Sections 6487, 7101 and sections 6452.1, 6487.3, 18510 of the Revenue and Taxation Code, and Section 10295.1 of the Public Contract Code.

Note: This Attachment, and if applicable, a copy of your company’s California Retailer’s Seller’s Permit or Certification of Registration must be returned with your RFQ response or be considered non-responsive, and the bid rejected.

Attachment 2 – Bidder Declaration

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Attachment 3 – Bidder’s References

A. Bidders must provide a minimum of two relevant references for similar services performed within the last five years to validate experience in delivering similar services described in this RFQ. Failure to provide required references may result in the rejection of the bid.

B. Bidders must provide exact dates of service to validate services performed within the last three years.

Failure to provide exact dates may result in the rejection of the bid.

C. By submitting this information, the Bidder authorizes the Science Center to contact these references and visit sites.

REFERENCE 1

Name of Firm

Street Address

City State Zip Code Contact Person Telephone Number

Dates of Service Value or Cost of Service

Brief Description of Service Provided:

REFERENCE 2

Name of Firm

Street Address

City State Zip Code

Contact Person Telephone Number

Dates of Service Value or Cost of Service

Brief Description of Service Provided:

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Attachment 4 – Mandatory Qualification of Rockwell Automation Partner Status

The Bidder must be an active, official Rockwell automation Technology Partner. The bid will be deemed non-responsive unless it includes a copy of the current Bidder’s Rockwell Automation Technology Partner Certificate or an Official Letter from Rockwell Automation on company letterhead, confirming active status, dated within the last twelve (12) months. Below are sample of the Certificate.

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Attachment 5 – Payee Data Record (Std. 204)

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Attachment 6 – Payee Data Record Supplement (Std. 205)

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Attachment 7 – DVBE Declarations

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Exhibit A – Scope of Work

A. Service and Work: Contractor agrees to provide all materials, equipment, labor to license, install, configure, and support an alarm notification software solution to California Science Center (Science Center). The software must be fully compatible with the Science Center’s existing Rockwell FactoryTalk® software to enable automated, real-time monitoring of alarms and events, and deliver notifications directly linked to designated staff’s mobile phones (via SMS), as well as emails.

B. Agreement Term: The term of this Agreement will be effective as of January 1, 2026 through June 30, 2026. Science Center retains the unilateral, sole option to extend this Agreement up to two (2) additional one-year Option Periods, provided that the extension is contingent upon the Science Center’s continued need for the services, the Contractor’s satisfactory performance. Science Center will provide the Contractor with a written notice of its intent to exercise any option year before the expiration of the current term.

C. Background Information: The Science Center operates mission-critical life support systems for the aquatic animal enclosures as pumps and filtration which are managed by a specialized control system. To ensure continuous, 24/7 operation and animal welfare, this system is automated by Rockwell FactoryTalk® software. Alarm conditions are generated when life support equipment parameters deviate from protocols, posing a risk to the well-being of the animals. This contract is for the provision, implementation, and support of the alarm notification software that will ensure timely staff response to these critical alarms. To guarantee immediate staff awareness and rapid response, the alarm notification software must be directly linked to, and deliver priority alerts to designated communication devices (including, but not limited to, smartphones, tablets and displays) and emails.

D. Hours of Service: Work shall take place between 7:00am and 4:00pm, Monday through Friday, unless otherwise approved by Science Center Contract Manager or designee. Contractor must notify Science Center Contract Manager of any delays in schedule as soon as possible.

E. Service Locations: Monitoring services shall be performed off-site via phone or virtual assistance

(e.g., Zoom, Microsoft Teams).

Upon contract award, sections E-G with red text will be updated with the response form the awarded contractor.

F. Software Specification and License Terms:

1. <insert COTS Application Name> Commercial off-the-shelf software (COTS), Version <X.X>, with the following specific features and functionalities enabled for end-user access and utilization:

a. Enabled and Utilized Feature: Contractor shall ensure only features listed below are active and accessible upon the term of the service.

(1) Real-Time Alarm and Event Monitoring: The ability to monitor real-time alarm and event information from Rockwell FactoryTalk software.

(2) Notification management: The ability to send notifications via multiple channels, with SMS being the preferred delivery method to mobile devices (other methods include, e.g., email)

(3) An active Service Level Agreement (SLA) ensuring 99.9% system uptime and documented procedures for technical support and incident response.

b. Disabled and Restricted Features – Contractor is prohibited form enabling, utilizing, or configuring any of the features listed below without prior written consent and formal approval form the Science Center’s Contract Manager, the Information Security Officer (ISO) and Chief Information Officer (CIO). Any unauthorized activation of these features will be considered material breach of this Agreement.

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(1) AI features: not required and disabled if available.

2. Software License:

a. License Type: Provide licenses for the <insert COTS Application Name> COTS solution, granting Science Center personnel access to all agreed-upon features. The license shall be an annual subscription.

b. License Terms: The license shall include notification services for a minimum of 25 communication devices and emails.

c. License Model: The license shall be per-user (8), and per-device (2).

G. Product Delivery and Download Location: The Contractor will be responsible for ensuring the integrity and security of the download location and all provided files.

1. Download Location: On-premise installation at the Science Center.

2. Files Provided: The Contractor will provide the following files for download as needed:

a. Software Installation files for Windows computer

b. Installation and user guides

c. License key and activation instructions

H. Contractor Responsibilities:

1. Contractor must provide a valid software license that meets all requirements of the Software License section, is compatible with Rockwell FactoryTalk® software and guarantees that they hold all necessary rights to the license software.

2. Contractor shall provide the necessary software files for installation on existing two (2) servers and offer technical support for the software’s functionality.

3. Contractor shall work with Science Center’s I.T. team and the current automation contractor to ensure the successful installation and configuration of the alarm notification software on two (2) existing servers.

4. Contractor shall configure the software within Rockwell FactoryTalk® software to monitor all alarms, sending instant notifications to a minimum of 25 designated communication devices and emails.

5. Contractor shall ensure that all set parameters are monitored by the alarm notification software 24 hours a day and seven (7) days per week and will send alarm notifications instantaneously to communication devices and emails.

6. Contractor shall provide timely technical support for the duration of the contract, addressing issues related to software functionality, installation, and documented bugs, including diagnosis for the alarm notification software and its configuration. The Contractor shall provide one hour response time by an engineer online or via phone to assist with support, enabling Science Center to expedite problem resolution.

7. If needed and approved by Science Center’s Contract Manager, Contractor shall configure Science Center’s modem to assist with the delivery of notifications.

8. Deliverables: Contractor shall formally provide Science Center with the following deliverables upon final system acceptance: Software Licensing Documentation, Final System Configuration files, User and Administrator Manuals

I. California Science Center Responsibilities:

1. Science Center I.T. staff are responsible for uninstalling the current software (Win- 911/Smartsights), allowing for the downloading of the new software files, and allowing the installation on approved devices. Science Center Contract Manager is responsible for notifying and coordinating with I.T. and the Information Security Officer (ISO) to ensure that the designated devices are authorized and meet all security standards for the installation.

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2. Science Center Contract Manager will provide Contractor with clear and timely communication when an alarm notification fails or is not received in a reasonable span of time, so that a solution can be created in a timely manner to fix it. Science Center Contract Manager is responsible for validating that the final “as-built” software installation is complete, functional, and aligns with the term of the Contract.

3. Science Center is responsible for the day-to-day operation of the software. This includes managing user accounts, setting permissions, and monitoring the software’s performance.

4. Science Center to provide modem and SIM card to ensure alarm notifications do not fail to send to their destination, if needed and approved by Science Center Contract Manager.

J. Acceptance of Service: Science Center’s acceptance of the Work shall be contingent upon the

Contractor successful completing all tasks and meeting the Acceptance Test Criteria as outlined in this Agreement Upon the Contractor’s completion of all work, Science Center shall have thirty (30) days to conduct testing and provide a written notice of either Acceptance or Rejection of the Work.

Science Center may reject non-conforming work, and the Contractor shall promptly correct any deficiencies at its own expense before resubmitting for acceptance.

1. Acceptance Testing Criteria: Science Center’s acceptance of the Work shall be contingent upon the Contractor successful demonstrating that the Services and Deliverables meet the following mandatory criteria:

a. Software Installation and Licensing Verification: Contractor shall demonstrate that the software is properly installed, the license is activated, and the software is fully integrated and operational within the Living Collection network.

b. FactoryTalk Integration Verification: Contractor shall demonstrate that the software successfully connects to and reads all necessary alarm and event tags from the Science Center’s existing Rockwell FactoryTalk® software platform in real-time.

c. Notification Functional Test (Simulated Alarms): Contractor shall execute a test sequence that manually triggers a representative sample of simulated critical alarm conditions, ensuring at least one alarm is tested from all unique alarm notification categories (e.g., High-High, Low-Low, communication failure, etc.) configured. For each triggering alarm, the system must perform the following successfully:

(1) Device Linkage: Deliver notifications to the designated communication devices supplied by the Science Center within sixty (60) seconds of the alarm being logged by FactoryTalk®.

(2) Email Delivery: Deliver a corresponding email notification to designated staff within ninety (90) seconds.

(3) Acknowledgement: Demonstrate that the alarm can be correctly acknowledged via the designated method (e.g., communication device and email). The alarm notification software must log the acknowledgement time and user and actively transmit the “Acknowledged” status back to the Rockwell FactoryTalk® system, thereby clearing the alarm’s “unacknowledged” status on the HMI and within FactoryTalk®’s alarm history.

(4) Documentation Verification: Science Center shall verify that all deliverables listed in the Contractor Responsibilities section, including the Final System Configuration Files and User Manuals, are complete, accurate, and submitted.

K. Warranty:

1. Service and Installation: Contractor shall warrant that all Services performed under this Agreement, including the installation, configuration, and integration of the alarm notification software, shall be free from defect in workmanship and function in accordance with the specifications set forth herein. This warranty shall remain in effect for a period of 90 days following

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2. Software License and Functionality Warranty (Full Contract Duration): Contractor warrants that the software license and its use by the Science Center will not infringe upon any third-party intellectual property rights for the entire duration of this Agreement, including all exercised Option Years. Contractor warrants that the software itself is new, fully functional, and fit for the intended purpose of continuous, real-time alarm monitoring for the entire Agreement duration (Base Term plus all two Option Years, for a total of three (3) years), regardless of when options are exercised.

Should any non-conformance, defect, or error in the services or software configuration arise during this warranty period, the Contractor shall, at no additional cost to the Science Center, promptly correct and remedy the issue to restore full functionality.

L. Housekeeping: Contractor is responsible for leaving the work site clean and free from debris at the end of each working day.

M. Amendments: No charge for any extra work or material will be allowed unless the same has been ordered in writing by the Science Center Contract Manager or designee and with the approval of Science Center for prices stated in such order at which point an approved amendment to this contract would be needed before work is performed or the material is purchased.

Additional amendments required to extend the life of the Contract due to unforeseen circumstances must be approved by both parties and signed as a formal amendment.

N. Acceptable Use:

1. Support Services - The Contractor is permitted to access the California Science Center's Rockwell FactoryTalk® solely for the purpose of providing technical support services related to the software implementation, this includes, but not limited to system troubleshooting, maintenance, configuration adjustments, and routine system checks. The support services period will be defined in the Standard Agreement (STD 213). During this period, the contractor shall provided timely, effective solutions for reported issues that arise as a direct result of the upgrade. Upon expiration of the support period defined in the STD 213, the contractor’s obligation for support shall terminate.

O. Termination and Data Handling: The California Science Center reserves the right to terminate this

Agreement at any time for any reason, including failure to adhere to the provisions outlined in this agreement, by providing written notice to the Contractor. Upon termination, the Contractor shall immediately cease all connectivity to the <insert COTS Application Name> alarm notification software and all access shall be disabled. The Contractor is responsible for securely destroying or returning all State data (including backups) in a usable format within thirty (30) days of termination and providing a written certification of destruction to the Science Center.

P. Project Closeout and Knowledge Transfer: Upon successful completion of the implementation of <insert COTS Application Name> alarm notification software the Contractor shall fully cooperate to ensure a smooth transition of the upgraded system to the Science Center. The Contractor shall provide a Project Closeout Plan for the Science Center’s approval. This plan must include a secure handover of all Deliverables (e.g., configuration files, files, user manuals, and technical documentation) and include a strategy for knowledge transfer for Science Center staff, ensuring they are equipped to operate and manage the upgraded system. This knowledge transfer shall be completed within the project timeline specified in the Agreement. The Contractor shall remain

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Q. Personnel Vetting and Verification: The Contractor shall ensure that all personnel with access to state systems and its data have successfully passed a criminal background check and are free of any fraudulent history. The Contractor is responsible for ensuring that all assigned personnel successfully complete IT Security and Privacy Awareness Training that meets the Science Center’s minimum standards prior to gaining system access and annually thereafter. The Contractor shall provide a list of all personnel (names and emails) and a written certification confirming that all required vetting has been completed. The failure to comply or the discovery of fraudulent personnel shall be considered a material breach of Agreement.

1. Privacy and Notice on Collection: The Contractor shall be responsible for providing a Notice on Collection, in compliance with the California Information Practices Act of 1977 and the CCPA, to all personnel whose Personal Identifiable Information (PII) will be shared with Science Center for vetting purposes. The Contractor shall provide a copy of this notice to the Science Center upon request.

R. Security Cooperation and Acknowledgement: The Contractor acknowledges that the State of

California, through its designated agencies including the California State Threat Assessment Center (STAC) and the California Cybersecurity Integration Center (Cal-CSIC), maintains a proactive role in preventing security threats, including unauthorized access by foreign actors. The Contractor shall cooperate fully with any request by subcontractors, assigned to this Contract. The Contractor shall provide all requested information and access to records to rule out the presence of fraudulent employees or remote IT worker schemes. The failure to shall be considered a material breach and grounds for immediate termination of this Agreement.

S. Technology Recovery Plan and Business Continuity Plan: Prior to commencing any software installation, the Contractor shall coordinate with Science Center I.T. staff to create a complete and verified backup of the existing Rockwell FactoryTalk® system configuration, databases, and associated control programs (e.g., HMI and PLC files) as needed . The Contractor is responsible for identifying all necessary files and for verifying the integrity of the completed backup, while Science Center I.T. staff shall be responsible for executing the backup procedures using their administrative credentials and providing the final backup files. This serves as a mandatory safeguard; the Contractor shall formally receive and acknowledge the backup files from Science Center I.T., and in the event of a system failure resulting from the software installation, the Contractor shall provide immediate technical support to assist in restoring the system form the verified backup.

T. Security Incident and Breach Notification: Contractor must notify Science Center of any suspected or actual security incident or data loss immediately, but no later than 24 hours after discovery, as defined by the DGS General Provisions (DGS PD 402 or DGS PD 403). The notification must be directed to the designated points of contact listed in the chart below to ensure prompt action and must include a detailed report of the incident’s timeline, scope, and the immediate actions taken by the Contractor. The Contractor must fully cooperate with Science Center and all authorized state or federal entitles in any investigation. This cooperation includes providing a formal report of determining the cause, scope, and impact of the incident and a Corrective Action Plan to prevent future incidents. The Contractor shall be financially responsible for all costs associated with a data breach, including but not limited to, the costs of notification and credit monitoring, in accordance with the DGS General Provisions.

1. The Security Incident Contacts during the term of this agreement will be:

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State Agency:

California Science Center Contractor:

Name: Name:

Title: Title:

Phone: Phone:

Email:

Email:

U. Accident Prevention: Contractor shall exercise precaution at all times for the protection of persons

(including employees) and property. These shall include, but not be limited to, the installation of adequate safety guards and protective devices for all equipment and machinery, whether used in the performance of work or permanently installed as part of the work. Contractor shall comply with all applicable laws relating to safety precautions, including the safety regulations of the Division of Industrial Safety, Department of Industrial Relations, of the State.

V. PROJECT REPRESENTATIVES

1. The Contract Manager during the term of this agreement will be:

Agency:

California Science Center Contractor: TBD

Name: Hilda Gallarza Name:

Title: Staff Services Manager I Title:

Phone: 213-744-2135 Phone:

Email:

hgallarza@californiasciencecen ter.ca.gov Email:

2. Direct invoicing inquiries to:

Agency:

California Science Center Contractor: TBD

Name: Joanne Chen Name:

Title: Contract Analyst Title:

Phone: 213-744-2695 Phone:

Email:

jchen@californiasciencecenter .ca.gov Email:

3. The parties may change their Contract Representative(s) upon providing ten (10) days written notice to the other party’s Contract Representative(s). The notifying party shall provide complete contact information for the replacement Contract Representative(s) to include the information provided above.

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Exhibit B – Budget Detail and Payment Provisions

A. Invoicing and Payment

1. For services satisfactorily rendered, and upon receipt and approval of the invoices, the State agrees to compensate the Contractor for actual expenditures incurred in accordance with the rates specified in Cost Sheet, which is attached hereto and made a part of this Agreement.

2. Invoices shall include the Agreement Number, and shall be submitted in arrears (upon completion of each scheduled service) to:

Attn: Accounts Payable - State

700 Exposition Park Drive Los Angeles, CA 90037

B. Budget Contingency Clause

1. It is mutually agreed that if the Budget Act of the current year and/or any subsequent years covered under this Agreement does not appropriate sufficient funds for the program; this Agreement shall be of no further force and effect. In this event, the State shall have no liability to pay any funds whatsoever to Contractor or to furnish any other considerations under this Agreement and Contractor shall not be obligated to perform any provisions of this Agreement.

2. If funding for any fiscal year is reduced or deleted by the Budget Act for purposes of this program, the State shall have the option to either cancel this Agreement with no liability occurring to the State or offer an agreement amendment to Contractor to reflect the reduced amount.

C. Prompt Payment Clause: Payment will be made in accordance with, and within the time specified in, Government Code Chapter 4.5, commencing with Section 927.

D. Cost Sheet: The Contractor agrees to the rates specified in the Cost Sheet, which shall be binding for the term of this Agreement. Upon contract award, this section will be updated with the awarded bidder’s cost from the RFQ.

Base Term

ITEM

NO.

DESCRIPTION QTY UNIT

COMMODITY/

PRODUCT

CODE

UNIT PRICE EXTENSION

1.

FY 25-26

Annual Named User License (01/01/26 - 06/30/26)

8 EA $ $

2.

FY 25-26

Labor necessary to supply, install, and configure alarm notification software.

(01/01/26 - 06/30/26)

1 EA $ $

3.

FY 25-26

Monthly 24/7 technical support (01/01/26 - 06/30/26)

6 M $ $

SHIPPING/FREIGHT:

(Carrier freight bill will be required for freight costs over $50.00 prior to payment.

Freight over 100 lbs. and/or over will be subject to freight rate analysis to determine best rates.)

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TAXABLE SUBTOTAL: $

(Taxes are assessed based upon where the products are physically received.) TAX: $

NON-TAXABLE SUBTOTAL: $

TOTAL COST: $

Option Years

Fiscal Year FY 26-27 FY 27-28

Service Dates (07/01/26 - 06/30/27)

(07/01/27 - 06/30/28)

ITEM

NO.

DESCRIPTION QTY UNIT

1. Annual Named User License 8 EA

2.

Monthly 24/7 technical support

12 M

SUBTOTAL EACH

OPTION YEAR:

TOTAL COST (All Option Years): $

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Exhibit C – General Terms and Conditions

General Provisions Information Technology Non-Cloud Goods & Services (DGS PD 403-ITGP Non- Cloud) - Revised 02/20/2025 https://www.dgs.ca.gov/-/media/Divisions/PD/Acquisitions/Solicitation-Document-Attachments/IT- General-Provisions-NonCloud-DGS-PD-403ITGP-Revised-02202025.pdf

They are incorporated by reference and made part of this agreement as if attached hereto.