RFQ club managment software

The Medical University of South Carolina (MUSC) is seeking a cloud-based Club Management Software solution for its Wellness Center through a Request for Quote (RFQ) issued for Charleston County. The procurement aims to acquire a comprehensive software system capable of managing membership, registration, scheduling, payments, and administrative functions for approximately 5,600 members across student, faculty, staff, and community demographics. The software must integrate with First Data Merchant Services, provide robust reporting and analytics, support point-of-sale transactions, manage personal training schedules, handle access control, and process payments. Key technical requirements include PCI compliance, HIPAA and FERPA data protection, mobile app accessibility, and detailed reporting capabilities covering revenue streams, check-in demographics, membership trends, and performance indicators. The contract is structured for an initial three-year term from 07/01/2025 to 06/30/2030, with four potential one-year renewal options, making the maximum contract duration five years. Proposals are due by 06/17/2025 at 11:00 AM EST, with an award announcement scheduled for 07/03/2025. The system must support diverse membership types ranging from students to community members aged 18-90, with capabilities for group exercise classes, personal training, and ancillary service management.

While no specific set-aside designations or vendor restrictions are explicitly mentioned in the documentation, the software must meet rigorous technical and compliance standards. The Wellness Center processes approximately 2,500 monthly transactions, suggesting a system that can handle significant transactional volume and complexity. No incumbent vendors are identified in the provided materials. The solution must demonstrate the ability to seamlessly integrate with existing infrastructure, particularly the First Data Merchant Services platform. Although a specific budget range is not disclosed, the comprehensive requirements and multi-year contract structure suggest a significant technology investment. Vendors will likely need to demonstrate extensive experience in developing enterprise-level wellness and membership management software with robust security, reporting, and integration capabilities. The procurement appears designed to select a vendor that can provide a scalable, flexible solution capable of meeting the diverse needs of a large, multi-demographic institutional wellness environment.