RFQ# 900-09102026

The California Department of Social Services (CDSS) is requesting quotes for the acquisition, delivery, installation, and maintenance of two RISO ComColor GL7430 high-capacity production printers, with quotes due September 28, 2026 at 5:00 p.m. Pacific Standard Time. This is a single-model specification — the RISO ComColor GL7430 is the designated unit — which filters the vendor pool to authorized RISO distributors or resellers.

One printer will be delivered to the Central Valley/Sierra Disability Determination Service office at 377 W. Spruce Ave, Suite 101-102 in Clovis, California; the second to the Sacramento DDS office at 2420 Del Paso Road, Suite 200 in Sacramento, California. The scope includes all required accessories (high-capacity feeders, stackers, power cables), OEM consumables, and manufacturer-approved controller software.

The awardee must complete equipment delivery and installation within 30 business days of contract award and conduct end-user training within 15 business days of installation. Training comprises a minimum of two on-site sessions — one at each location — covering operational procedures, job programming, and troubleshooting. Full maintenance services for the contract term include quarterly preventive maintenance, parts replacement, software updates, and priority on-site repair services with a guaranteed 48-hour response time. A minimum 12-month warranty covering parts, labor, and on-site service is required, with ongoing telephone and email technical support during normal business hours.

The award will be made to the lowest cost responsive bidder. Offerors must submit complete bids including Offer/Offeror Certification Sheet, Statement of Work, Bidder Declaration (GSPD-05-105), Payee Data Record (STD 204), Cost Worksheet, California Civil Rights Laws Certification, and Disabled Veteran Business Enterprise Declarations (if applicable) via email to ITPurchasing@dss.ca.gov. Offerors must comply with state requirements regarding small business certifications, disabled veteran business enterprise status, and security protocols for contractor personnel accessing state facilities.