RFQ #10204912 - Cellphone Monitoring Subscription & Support Services

The state of California's Department of Water Resources (DWR) has issued a Request for Quotation (RFQ #10204912) for Cellphone Monitoring Subscription and Support Services. The contractor will be required to provide software subscription access, cell phone maintenance, monitoring, and support services for DWR. Key deliverables include tracking and monitoring DWR's cell phone plans, usage, and rates to reduce expenses, providing website subscription access and support services, and assisting with software maintenance and upgrades. The contractor must provide technical telephone support, a toll-free customer service number, and monthly reports and meetings to review the account status. DWR will test the contractor's website and software upgrades quarterly, with a 30-day period to ensure the system is working properly. The RFQ has a release date of October 15, 2024, and a due date of October 30, 2024.

The RFQ includes provisions for California-certified small business and disabled veteran business enterprise (DVBE) preferences and incentives. The quotation must be submitted on the supplier's official letterhead and include the required administrative documents such as the Bidder Declaration, GenAI Reporting and Factsheet, and DVBE Declaration if applicable. Any contract awarded for 12 months or longer will be paid for the first year only, with annual invoicing for the remaining subscription period. The award will be based on the lowest net cost quotation that meets the administrative requirements.