RFP/IT/DPW/2501-1250118, Solid Waste Billing Software

The City of Atlanta's Department of Procurement (DOP), acting on behalf of the Department of Public Works (DPW), has issued a Request for Proposal (RFP) for a comprehensive Solid Waste Billing Software solution that will serve Fulton and DeKalb Counties. The primary objective of this procurement is to acquire a sophisticated software system capable of reporting and tracking all billing components and customer concerns within the solid waste billing databases across these jurisdictions. The software must provide robust functionality for managing billing processes, tracking customer interactions, and generating detailed reports for municipal waste management operations. The solicitation is formally identified as RFP/IT/DPW/2501-1250118 and was initially posted on February 7, 2025, with proposals due by March 13, 2025. Potential vendors are strongly encouraged to register in advance for a project webinar at ATLCloud.com through the official supplier portal (https://www.atlsuppliers.com/). The procurement seeks a vendor with demonstrated expertise in municipal billing software, strong technical capabilities, and the ability to integrate complex billing systems across multiple county jurisdictions.

While specific set-aside designations are not explicitly detailed in the provided documentation, the procurement appears to be a standard competitive solicitation open to qualified technology vendors specializing in municipal billing software solutions. The project spans Fulton County (FIPS Code 13121) and includes DeKalb County, suggesting a regional implementation scope. No incumbent vendor information or specific budget range was provided in the original solicitation details. The software will likely require integration with existing municipal technology infrastructure, demanding vendors demonstrate compatibility and seamless data migration capabilities. Prospective respondents should anticipate a comprehensive technical evaluation that assesses the proposed solution's functionality, scalability, user interface, reporting capabilities, and overall alignment with the City of Atlanta's Department of Public Works' operational requirements. Interested vendors should carefully review the full RFP documentation and prepare comprehensive technical and cost proposals that showcase their ability to meet the complex billing and customer management needs of the solid waste billing system.