RFP P50720 ¿ Leave Administration Services

The Metropolitan Atlanta Rapid Transit Authority (MARTA) is issuing Request for Proposals (RFP) P50720 for comprehensive Leave Administration Services to support its workforce of approximately 4,540 employees. The procuring agency seeks a qualified contractor to administer Family and Medical Leave Act (FMLA) compliance, manage Long-Term Sick/Sick Leave programs, oversee Self-Insured Short-Term Disability administration with advice to pay, and handle Baby Bonding Leave administration for both unionized and non-unionized employee populations. Key deliverables include 24/7 intake support, employee self-service portal capabilities, case management by certified specialists, and seamless integration with MARTA's Oracle Cloud HRIS/payroll systems. The contractor must provide implementation, setup, training, and retention services across the five-year contract term commencing upon receipt of a Notice to Proceed. Proposals will be evaluated based on eight criteria in descending order of importance: Experience and Qualifications; Implementation and Employer/Management Training; Customer Service and Claims Management/Tracking; Compliance/Risk Management, Reporting and Analytics; Technology Platform and Integration, Innovation and Value-Added Services; Price Proposal; Financial Stability and Capabilities; and Equal Employment Opportunity and Small Business Enterprises participation. The virtual pre-proposal conference is scheduled for March 10, 2026, at 10:00 a.m. (local time), written questions are due by March 25, 2026, and proposals must be submitted by April 13, 2026, at 2:00 p.m. (local time).

The RFP does not specify set-aside designations but includes evaluation criteria for Equal Employment Opportunity and Small Business Enterprises participation. Respondents must comply with the Illegal Immigration Reform and Enforcement Act and maintain E-Verify participation. The contractor must provide detailed financial statements for the past three years and maintain comprehensive insurance coverage including Workers' Compensation (Georgia statutory requirements), Commercial General Liability ($1,000,000 per occurrence/$2,000,000 aggregate), Commercial Automobile Liability ($1,000,000 combined single limit), Excess/Umbrella Liability ($3,000,000), Cyber Liability ($5,000,000), and Professional Liability/Errors and Omissions ($5,000,000). MARTA anticipates awarding the contract to a single responsive and responsible proponent, though it reserves the right to award to multiple proponents at its discretion. Pricing is structured on a per-service-line basis across five years with separate fees for each leave administration service line, though specific budget ranges or award values are not disclosed in the solicitation materials.