RFP No. 256127 Ford Manufacturer Service and Repair

The City of Salem, Oregon, through its Fleet Services Division, is issuing Request for Proposals (RFP) No. 256127 to procure Ford manufacturer service and repair services for a 339-vehicle fleet. The City seeks proposals from authorized Ford dealerships or repair centers located within thirty miles of 1455 22nd Street SE, Salem, Oregon to establish both a primary and alternate contractual service provider. The scope of services encompasses warranty service, recall management, complex diagnostics using Ford's Integrated Diagnostic System, major component repairs, and specialized systems service for Ford-specific technology including SYNC systems and advanced driver-assistance systems, with all repairs required to meet or exceed OEM standards and carry full factory warranties. Proposals must include detailed fee proposals covering standard hourly labor rates, diagnostic labor rates, after-hours/emergency labor rates, warranty labor rates, parts pricing structure, diagnostic fees, administrative and shop supply fees, vehicle storage fees, and pickup and delivery service costs. The submission deadline is May 1, 2026 at 4:00 PM local time via Equity Hub's Bid Locker, with questions due by April 17, 2026 at 5:00 PM. The anticipated contract award is scheduled for May 2026 with a June 2026 notice to proceed, and the initial contract term runs through June 30, 2027, with optional renewal for four additional one-year periods. Evaluation criteria distribute 100 maximum points across organization structure and billing information (15 points), staff qualifications (20 points), services offered (30 points), fee proposal (30 points), and references (5 points).

The RFP document does not identify any specific set-asides or restrictions limiting responses to particular categories of vendors or disadvantaged enterprises, and no incumbent contractor is identified for this service requirement. Prospective proposers must maintain liability insurance of not less than $2,000,000 per occurrence and comply with Oregon tax laws and pay equity requirements. No pre-proposal site visits or bidders' conferences are mentioned in the procurement documentation. The City reserves the right to reject all proposals, conduct interviews at its discretion, negotiate final scope and pricing, and award based on factors beyond cost alone, with successful payment processing requiring invoices submitted to the City Finance Department under Net 30 payment terms. No specific budget range or award value is provided in the available RFP documentation.