RFP - limited license ground ambulance interfacility transport services

The City of St. George, Utah is soliciting proposals for limited license ground ambulance interfacility transport services between Saint George Regional Airport (SGU) and Saint George Regional Hospital in Washington County, with proposals due November 9, 2026 at 12:00 p.m. The City will give full and fair consideration to all qualified providers while honoring the statutory first right of the incumbent 911 provider under Utah SB 215. The current provider, Intermountain Health Flight and Ambulance Services, is eligible and invited to submit a proposal.

Scope includes return transport when clinically and operationally appropriate. Proposals must address organizational structure, licensure and certification proof, staffing plans and personnel qualifications, experience in rural EMS services, proposed budgets and fee schedules, the City's Cost, Quality, and Access goals, equipment and facilities provisions, and billing practices. Contractors must name the City as additional insured and carry General Liability of $1,000,000 per occurrence and $4,000,000 general annual aggregate, plus Workers Compensation at Utah statutory limits. Proposers must indemnify and defend the City and its officials, officers, agents, employees, and volunteers.

The initial agreement period will be specified in final contract documents, with renewal options contingent on satisfactory performance and the ongoing operational needs of the St. George Fire Department and St. George Consolidated Communications Center. Contract start is December 1, 2026, with anticipated award on November 19, 2026.

Evaluation weights are qualifications and experience (30 points), ability to provide adequate staffing and resources (30 points), cost-effectiveness and financial sustainability (20 points), commitment to quality goals (10 points), and commitment to access goals (10 points). A sample Professional Services Agreement template is attached, providing for five percent retention on billed amounts and termination by the City on fourteen days written notice.