RFP for Life and Accidental Death and Dismemberment Insurance Coverage

The County of Orange Human Resource Services, Employee Benefits Department has issued a Request for Proposal (RFP) seeking qualified firms to provide Life and Accidental Death and Dismemberment (AD&D) Insurance Coverage for county employees. The procurement aims to secure a comprehensive insurance solution covering various employee classifications, including executive management, elected officials, court administrators, judges, and administrative personnel. The proposed contract term spans three years (2025-2027) with two optional one-year renewals, targeting fully insured life and AD&D insurance with multiple coverage levels ranging from $100,000 to $300,000 for basic and supplemental life insurance. Proposals are due on April 16, 2024, by 4:00 PM Pacific Time, to be submitted electronically through the OPENGOV procurement platform. The evaluation criteria will encompass vendor qualifications, experience, cost, compliance, customer service capabilities, and performance guarantees, with potential oral presentations scheduled and final contract submission to the Board of Supervisors targeted for July 23, 2024. Proposers must demonstrate robust cybersecurity practices, maintain detailed record-keeping, and provide implementation and communication support throughout the contract period.

The RFP indicates potential preference considerations for Local Small Business (OCLSB) and Disabled Veteran Business Enterprise (DVBE) organizations, suggesting opportunities for these designated business types. The current incumbent appears to be Hartford Life and Accident Insurance Company, which has been providing coverage with existing policy features including accelerated benefits for terminally ill individuals, conversion rights, portability options, and waiver of premium provisions for disabled employees. While specific budget ranges are not explicitly detailed, the county's historical claims data from January 1, 2019, through December 31, 2023, reveals life insurance claims ranging from minimal amounts to significant payouts of $250,000, indicating a potentially substantial contract value. The procurement requires vendors to integrate with the county's existing information technology security guidelines, which include comprehensive cybersecurity protocols, multi-factor authentication, and stringent access control measures. Potential proposers must be prepared to offer flexible coverage options, competitive pricing, and comprehensive customer service aligned with the county's employee benefits requirements.