RFP 739-SL3690922 - Collections Services MPIP Operations - Amarillo

Texas Tech University Health Sciences Center (TTUHSC) has issued a Request for Proposals (RFP 739-SL3690922) for Collections Services for Medical Practice Income Plan (MPIP) Operations at the Amarillo Campus. The procurement seeks a qualified contractor to provide comprehensive collection services for unpaid accounts, including self-pay, third-party payor, and secondary bad debt collections. The contract will cover services from September 1, 2025 to August 31, 2026, with options for two additional one-year renewal periods. Proposers must adhere to federal and state regulations, including the Fair Debt Collection Practices Act, and comply with HIPAA, FERPA, and HITECH Act provisions. The proposal evaluation will be based on four key criteria: fee for services (30%), experience and performance (30%), collection procedures (20%), and technology and value-added services (20%). The RFP requires contractors to maintain a $250,000 performance bond and provide detailed quarterly and monthly reporting. Proposals are due on May 19, 2025, with an anticipated contract start date of September 1, 2025.

The RFP does not explicitly mention specific set-aside designations or restrictions for disadvantaged enterprises. The fee structure is performance-based, with a maximum of 30% of the total collected amount allowed as compensation to the contractor. While no incumbent vendor is specifically identified, the contract requires robust technological capabilities for managing collection processes, including confidential account handling and comprehensive reporting mechanisms. The exact budget range is not directly specified, but the compensation will be contingent on actual collections recovered. Potential bidders must demonstrate extensive experience in medical collections, sophisticated technological infrastructure, and compliance with complex regulatory requirements. The contractor will be responsible for collecting unpaid medical accounts while maintaining strict privacy and ethical collection standards, suggesting a potentially significant revenue recovery opportunity for the selected vendor.