RFP #24-0037-7 - Utility Billing Software Solution

Chatham County, Georgia is seeking proposals from qualified firms to provide a web-based SaaS Billing software system for its Fire Subscription Fee billing and account tracking. The solution must include comprehensive billing and accounts receivable capabilities, a real-time customer portal, document management and customizable reporting, real-time and batch payment posting, customer notification options, delinquent account management, payment plan options, account balance adjustments and status changes, and automated billing, delinquency management, and report generation. Proposals are due by April 10, 2024.

The procurement does not specify any set-aside designations or restrictions on the types of organizations that can respond. The county has not identified any incumbent vendors or current contractors, and the RFP does not mention any existing infrastructure or technology that requires integration. The RFP does not provide a budget range for the project.