RFP 2026-07 Salesforce, Data 360, and MuleSoft Services

Open State & local contract opportunity Posted

Solicitation number
0000040826
State
California
Responses due

Opportunity facts

Point of contact

Opportunity details come from caleprocure.ca.gov. Updated .

About this opportunity

Covered California is soliciting proposals under RFP 2026-07 for day-to-day maintenance and operational support of its existing enterprise Salesforce, Data 360, and MuleSoft environments, with proposals due December 1, 2026.

The contractor will maintain and support the Salesforce Sales, Service, and Marketing functionality, with Sales and Service Cloud combined in a single Salesforce instance. The contractor will partner with Covered California's Salesforce and MuleSoft Development teams to complete the deliverables in the agreement. Covered California and the contractor share joint responsibility for system updates in Salesforce and MuleSoft.

The estimated value is $4.5 million over a three-year term running February 1, 2027 through January 31, 2030. The procurement is governed by Covered California's Procurement and Contracting Manual under Government Code Section 100505 and is exempt from Part 2 of Division 2 of the Public Contract Code.

Proposals are submitted through Covered California's Solicitations page at https://hbex.coveredca.com/solicitations/. Vendors direct questions to HBEXSolicitation@covered.ca.gov with "2026-07" in the subject line. The solicitation was posted October 30, 2026.

Opportunity text

Contractor will provide day-to-day maintenance and operational support for Covered California's existing enterprise Salesforce (Sales, Service, and Marketing), Data 360, and MuleSoft environments. The Salesforce Sales and Service Cloud functionality is combined in a single Salesforce instance. Contractor will partner with the Covered California Salesforce and MuleSoft Development teams to complete the deliverables as specified in this Agreement. Contractor and Covered California will be jointly responsible for system updates in Salesforce and MuleSoft. For information about how to submit a proposal, please visit Covered California's Solicitations page on the following website: https://hbex.coveredca.com/solicitations/.

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