Solicitation_RFP_2026-07_Salesforce__Data_360__MuleSoft.pdf
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- Solicitation number
- 0000040826
- Issued by
- California
About this file
This is a Request for Proposal (RFP) solicitation issued by Covered California for enterprise software maintenance and operational support services. Covered California seeks a contractor to provide day-to-day maintenance and operational support for its existing Salesforce (Sales, Service, and Marketing Cloud), Data 360, and MuleSoft environments. The contractor will work in partnership with Covered California's Salesforce and MuleSoft Development teams to complete specified deliverables, with both parties sharing joint responsibility for system updates. The solicitation has an estimated value of $4,500,000.00 and an estimated contract term of three years, from February 1, 2027 through January 31, 2030. The proposal due date is December 1, 2026. No bidder's conference, site visits, or specific award date are mentioned in the solicitation.
This procurement is governed by Covered California's Procurement and Contracting Manual pursuant to Government Code Section 100505 and is exempt from Part 2 of Division 2 of the Public Contract Code. The file contains no information regarding set-asides, incumbent contractors, pricing terms, or specific funding sources. Interested vendors should direct questions to HBEXSolicitation@covered.ca.gov with "2026-07" in the subject line, and all active solicitation opportunities are available on Covered California's Solicitations page at https://hbex.coveredca.com/solicitations/.
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Covered California 1601 Exposition Boulevard, Sacramento, CA 95815 CoveredCA.com
Board Members Kim Johnson, Chair • Mayra Alvarez • Craig Cornett • Jerry Fleming • Deborah Kelch Exec Dir. Jessica Altman
October 30, 2026
Solicitation Number: 2026-07
Solicitation Title: Salesforce, Data 360, and MuleSoft Services
Solicitation Purpose: Contractor will provide day-to-day maintenance and operational support for Covered California’s existing enterprise Salesforce (Sales, Service, and Marketing), Data 360, and MuleSoft environments. The Salesforce Sales and Service Cloud functionality is combined in a single Salesforce instance. Contractor will partner with the Covered California Salesforce and MuleSoft Development teams to complete the deliverables as specified in this Agreement. Contractor and Covered California will be jointly responsible for system updates in Salesforce and MuleSoft.
Solicitation Estimated Amount: $4,500,000.00
Solicitation Estimated Term: February 01, 2027 – January 31, 2030
Solicitation Due Date: December 1, 2026
This procurement is governed by Covered California’s Procurement and Contracting Manual, which was developed pursuant to Government Code Section 100505, and is exempt from Part 2 of Division 2 of the Public Contract Code (PCC), which governs state agency procurement processes.
How to Access Active Solicitations: All solicitation opportunities are located on Covered California’s Solicitations page on the following website:
https://hbex.coveredca.com/solicitations/. For best results, please cut and paste the above link directly into a new window or new browser tab.
Contact Information: For questions regarding this RFP, please contact Covered California via email at HBEXSolicitation@covered.ca.gov with “2026-07” in the subject line. When sending questions via email, please reference the RFP number in all communications. Phone calls will not be accepted.
Thank you for your interest in working with Covered California!
https://hbex.coveredca.com/solicitations/PDFs/Covered_California_Procurement_and_Contracting_Manual_April_2025.pdf https://hbex.coveredca.com/solicitations/PDFs/Covered_California_Procurement_and_Contracting_Manual_April_2025.pdf https://hbex.coveredca.com/solicitations/ mailto:HBEXSolicitation@covered.ca.gov
File details come from the government source that posted it. Updated .