RFP 130-WTCC1421925919-24TM Student Assistance Program

Wake Technical Community College (WTCC) in Wake County, North Carolina, has issued a Request for Proposal (RFP) 130-WTCC1421925919-24TM for a comprehensive Student Assistance Program (SAP) that will provide mental health and support services to students and their household family members. The procurement seeks qualified providers to deliver 24/7/365 counseling services through telephonic, face-to-face, and virtual platforms, with services to be rendered by Master's level clinicians. Required services include short-term therapeutic counseling, life/career coaching, critical incident response, legal and financial counseling, and unlimited access to educational resources. The RFP will utilize a 100-point evaluation criteria, with 40 points allocated to technical response, 35 points for qualifications and experience, and 25 points for pricing. Key procurement dates include RFP issuance on March 24, 2025, written questions due by April 2, 2025, proposal submission deadline on April 17, 2025 at 3:00 PM ET, and an anticipated contract award date of June 20, 2025. The initial contract term will be three years with potential for extension.

The college actively encourages participation from small, minority, physically handicapped, and women-owned contractors, with a specific goal of 10% utilization of diverse firms as subcontractors. Vendors must complete several attachments as part of their proposal, including a pricing schedule, HUB participation form, references, and financial stability certification. While specific budget ranges are not explicitly stated, the comprehensive nature of the SAP suggests a significant investment in student support services. The procurement appears to be open to a wide range of qualified mental health service providers who can demonstrate expertise in delivering multi-modal counseling and support services to a diverse student population. Proposing vendors will need to showcase their ability to provide confidential, professional, and responsive support across multiple service delivery platforms, with an emphasis on comprehensive, high-quality student assistance.