Rfid inmate tracking system

The state of New Mexico, specifically Socorro County, is seeking a contractor to provide an RFID Inmate Tracking System with comprehensive software maintenance and support services. The procurement requires the selected vendor to deliver at least two software releases annually, which must include upgrades addressing federally mandated changes, system enhancements, and corrections of software defects. Key deliverables include technical and user documentation upgrades, with support hours spanning Monday through Friday from 8:00 a.m. to 8:00 p.m. Eastern Time, excluding government holidays. The contract opportunity, identified by ID 67bf13a24c0a8ad6a10248ac, was posted on February 22, 2025, with proposals due by March 22, 2025. The system requires comprehensive telephone and remote support for installation of new releases, system adaptation, administration inquiries, and defect resolution. While specific evaluation criteria are not explicitly detailed in the provided documentation, the procurement appears to prioritize technical capability, system reliability, and ongoing maintenance support.

The contract appears to be a sole source procurement, with Alliance Enterprises, Inc. identified as the recommended vendor for the AWARE case management system. The total contract value is estimated at $832,700.03, with an additional $68,177.31 for estimated taxes. The vendor is being selected based on their proprietary software ownership, which is currently utilized by 41 Vocational Rehabilitation Programs across 34 states and serving over 12,000 end users. No specific set-aside designations or restrictions for disadvantaged enterprises are explicitly mentioned in the documentation. The existing infrastructure involves an established case management system that has been in use by the New Mexico Division of Vocational Rehabilitation for over 20 years. The procurement emphasizes continuity of service and cost-effectiveness, with the current vendor having maintained stable pricing over an extended period. The contract term is scheduled from July 1, 2025, to June 30, 2029, indicating a multi-year commitment to the selected vendor.