RFI inmate telephone, tablet & kiosk SVC

This is a Request for Information (RFI) issued by the South Carolina Department of Corrections (SCDC) on behalf of Richland County, Columbia City, and other local jurisdictions in South Carolina. The objective of the RFI is to obtain information from vendors about their capabilities to provide a comprehensive inmate communications system, including tablets, kiosks, and telephones with various applications and features. The RFI seeks details on hardware specifications, security measures, application functionalities, system support and services, and integration requirements. The RFI provides background information on SCDC's current processes and requirements across areas such as inmate requests, messaging, notifications, grievances, trust fund deposits, video visitation, and educational programming. Vendors are required to submit detailed responses for each section in separate PDF documents using a standardized naming convention. The RFI does not specify quantities, response dates, award dates, or contract terms, but indicates that SCDC may hold vendor meetings or demonstrations between August 9 and August 23, 2024.

The RFI does not mention any set-aside designations or restrictions on the types of organizations that can respond. It also does not provide information on incumbent vendors, current contractors, or existing infrastructure or technology that requires integration. Additionally, the RFI does not list any possible award values or budget ranges. The intent of the RFI is to gather information from the market to assess the capabilities of potential solution providers prior to initiating a formal procurement process, and SCDC reserves the right to procure the determined work through any available procurement method, with respondents to this RFI potentially considered for selection.