RFI - GTFS Rider Alert Notification System

The Research Triangle Regional Public Transportation Authority, dba GoTriangle, has issued RFI No. 1012-27-107 for a GTFS rider alert notification system, with responses due November 18, 2026. The RFI is market research only and does not commit GoTriangle to purchase any product or service. Responses go by email to Steven Jones, Procurement Officer, at sjones@gotriangle.org.

GoTriangle seeks a single data integration that consolidates the GTFS feeds of four transit agencies: GoTriangle, GoCary, GoDurham, and GoRaleigh. Each agency currently runs a different GTFS structure (Avail, TripSpark x2, and Clever), and the integration must support static and real-time feeds. Alerts must reach email subscribers organized by agency and route, push notifications to third-party applications including Google Maps, Apple Maps, Transit App, and UMO, and embed on GoTriangle's WordPress websites. SMS is desirable but not required.

Vendors must submit a solution capabilities matrix, a company profile that includes public-sector experience and relevant security certifications, an implementation strategy with deployment timelines and licensing structures, and strategic recommendations for GoTriangle's technical environment. GoTriangle will not reimburse response preparation costs. Submissions are subject to North Carolina Public Records Law, and trade secret material receives protection only if marked confidential at the time of disclosure. The RFI document is a 224KB PDF posted November 4, 2026.