RFI #DOR18001 Remittance and Imaging Solution

The Colorado Department of Revenue issued Request for Information (RFI) #DOR18001 on August 17, 2017, seeking comprehensive vendor solutions for remittance processing and imaging operations across Denver County and Denver City. This RFI solicits information regarding a complete deposit, remittance, return, image processing, data capture, and retrieval system capable of handling approximately 2.35 million pieces of mail and 17.76 million images annually. Required capabilities include intelligent character recognition and optical character recognition (ICR/OCR) capture, image-assisted data entry, multi-location processing across 100-mile distances, compliance with X9.37 industry imaging standards, Check21 deposit integration with banking systems, and compatibility with existing scanner hardware from IBML, Canon, and Kodak manufacturers. The Department does not require a turnkey solution and welcomes various service delivery strategies, including vendor-provided, state-provided, or hybrid approaches. Vendor inquiries were due by August 23, 2017, at 4:00 PM MT, with RFI responses required by September 8, 2017, at 4:00 PM MT, submitted electronically in PDF format or by mail to Tara Betz, Purchasing Agent, at the Colorado Department of Revenue, 1375 Sherman Street, Room 323, Denver, CO 80203. The Department indicated that a formal solicitation would likely be issued in early calendar year 2018 and posted on Colorado Vendor Self Service.

No set-aside designations or restrictions on respondent types were identified in the available documentation. The incumbent vendor providing remittance and imaging services is Fairfax Imaging Inc., contracted through the Colorado Department of Personnel & Administration, which currently performs mailroom, scanning, data entry, and lockbox services. Vendors must demonstrate experience implementing comprehensive remittance and imaging solutions with the technical capabilities outlined in the RFI requirements. The Department reserves the right to schedule potential meetings or demonstrations with selected vendors and stakeholders following response submission, though such meetings are not guaranteed. Notably, this RFI is for information-gathering purposes only and does not constitute a formal solicitation or commitment to issue a procurement or compensate respondents for information provided. No specific contract award value, budget range, or funding amount was disclosed in the available RFI documentation.